Support Specialist
2 weeks ago
Job Title:
Support Specialist
Location:
Calgary, AB
Company:
beBee Professionals
Job Description:
We are looking for a Support Specialist to join our team in Calgary, AB. The Support Specialist will be responsible for providing technical assistance to our customers and internal teams. The successful candidate will be able to troubleshoot and resolve customer inquiries in a timely and efficient manner.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- At least 2 years of experience in a customer service or technical support role
- Excellent communication and problem-solving skills
- Knowledge of customer service principles and practices
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Knowledge of customer relationship management (CRM) software
Benefits:
- Competitive salary
- Comprehensive benefits package
- Flexible work schedule
- Professional development opportunities
- A positive and collaborative work environment
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