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ABOUT US: The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and programs to support individuals aged 16 and older in achieving their mental health and addiction recovery goals. Committed to promoting mental wellness and resilience, CMHA HPE offers crisis intervention, addiction services, and mental health support, ensuring everyone in the community has access to the resources they need to feel well. By fostering inclusive and supportive environments, CMHA HPE empowers individuals to lead fulfilling and healthy lives. For more information, visit CMHA HPE.

POSITION SUMMARY:

The Residential Counsellor II (RC2), reporting to the Residential Supervisor, works as a member of a multi-disciplinary team and is responsible for providing residential supports and services to all clients at the 24/7 Supportive Housing and Back to Home (BTH) Programs. The RC2 supports clients with activities of daily living and provides de-escalation and crisis intervention support as required.

PROGRAM SUMMARIES:

The 24/7 Supportive Housing program is a residential program with staffing on-site 24/7 for individuals who require supportive and supervised living in a structured environment.

The objective of the BTH program is to provide client-centered, community-driven solutions to reduce Alternate Levels of Care (“ALC”) waitlist pressures. This will be through providing eligible individuals with MHA (“Clients”) on ALC waiting lists (within the hospital and long-term care settings) with supportive housing in the form of:

• Rent supplements to make housing affordable;
• Mental Health and Addictions supports;
• Home and community services;
• Assisted living supports.

Under this program, clients must receive both support services and housing assistance at the time of entering the program. However, as individuals’ needs change, supports may be adjusted as appropriate.

DESIRED QUALIFICATIONS & EXPERIENCE:

• College Diploma in a related discipline;
• 6 months to one year relevant experience providing services to individuals who live with a mental illness, a dual diagnosis, and/or concurrent disorder, preferably in a community setting;
• Current First Aid and Cardio Pulmonary Resuscitation (FA/CPR) Certification an asset;
• Current Non Violent Crisis Intervention (NVCI) an asset;
• Applied Suicide Intervention Skills Training (ASIST) an asset;
• Demonstrated crisis intervention skills/experience;
• Experience with communication, interpersonal and prioritization skills;
• Experience with crisis intervention, problem-solving and conflict resolution skills;
• Demonstrated ability to develop therapeutic rapport with individuals living with complex needs;
• Must be able to work independently and interdependently in collaboration with other multidisciplinary team members;
• Must possess a valid Ontario Driver’s License, be able to be insured on agency owned vehicles, have regular access to a reliable vehicle and provide proof of adequate vehicle insurance;
• Basic proficiency in computer skills; MS Office preferred;
• Required to provide a satisfactory criminal reference check (CRC) with vulnerable sector check prior to hire.

BENEFITS AND PERKS:

At the Canadian Mental Health Association HPE, we prioritize the well-being and professional growth of our employees. We offer a generous paid time off policy, and an employer-matched pension plan through HOOPP. Our team members enjoy flexible work arrangements to support a healthy work-life balance, ongoing professional development opportunities, and access to wellness programs and resources. Additionally, we provide a supportive and inclusive work environment that values diversity and fosters a culture of collaboration and respect. Join us and be part of a community dedicated to making a meaningful impact on mental health and well-being.

ACCESSIBILITY STATEMENT: The Canadian Mental Health Association HPE is committed to creating an inclusive and accessible workplace for all employees. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we strive to ensure that our recruitment and hiring processes are barrier-free and provide accommodations for candidates with disabilities. If you require an accommodation at any stage of the recruitment process, please inform us and we will work with you to meet your needs. We are dedicated to fostering an environment that respects and values the diversity of our team and the communities we serve.

Job Types: Full-time, Permanent

Pay: $22.98-$26.46 per hour

Expected hours: 40 per week

Benefits:

• Company pension;
• Dental care;
• Disability insurance;
• Employee assistance program;
• Extended health care;
• Life insurance;
• On-site parking;
• Paid time off;
• Vision care.

Schedule:

• 12 hour shift;
• Day shift;
• Monday to Friday;
• Night shift;
• Weekends as needed.

Application question(s):

• How did you hear about this opportunity?

Education:

• DCS / DEC (preferred).

Work Location: In person