Account Manager

2 weeks ago

Saint John, Canada B&W MEGTEC Full time

Job Description - Account Manager (24000003)

Job Description

Account Manager - ( 24000003 )

Description

The Account Manager is responsible for customer management and leading sales for a geographic region. This involves consistent face-to-face visits with existing customers, expanding portfolios to existing customers and cold calling on new customers. This position must understand B&W’s products and services and be able to provide solution to customers from B&W offerings. Success in this position will be defined quantity and quality of opportunities, achieving incremental growth and demonstrating customer diversity in various markets.

  • Achieve or exceed bookings (50%):
  • plant visits/development of customer relationships
  • expert knowledge of our product lines 
  • cold calls to potential customers
  • warm calls to leads/existing customers
  • Customer Relationship Management (35%):
  • build and maintain strong customer relationships
  • responsible for customer troubleshooting/escalation to appropriate subject matter expert for solution
  • educate customers on new/enhanced product lines/services
  • Business Expansion (15%):
  • demonstrate the use of data analytics and marketing to produce successful targeted sales campaigns
  • demonstrate execution of self-designed territory plan
  • increase service market (Field Service, Construction, Service Projects, etc.)
  • actively pursue customer feedback
  • keep Customer Relationship Management software records up-to-date
  • Other duties as assigned by the Company
Qualifications
  • Bachelors Degree preferred or equvalent experience in lieu of a degree
  • A minimum of 8-10 years experience in replacement industrial equipment and/or engineered solutions
  • A qualified candidate should have a mechanical aptitude and direct sales experience
  • Sales experience in this market presently is a plus, but not essential
  • Experience with pulp and paper mills, general industrial sites, oil and gas facilities, and/or utility sites would be an asset.
  • Experience with unionized construction services business, with plant turnaround planning a plus.
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