Customer Service Specialist

2 weeks ago


Mississauga, Canada Cadel Full time
Company Description

Be part of a community of authentic, proud and trusted people

At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.

If the hat fits, we’d be proud to have you wear it Send us your resume and join a people-centric company with a reputation of excellence.

Job Description

Cadel, Canada’s leading distributor of parts and accessories for diesel engine and heavy equipment markets is currently seeking a Customer Service Specialist for our Mississauga, Ontario office.

Our customer service team take pride in providing excellent service and they have strong knowledge of various parts and equipment. They offer advice, support, are friendly, resourceful, and have excellent product knowledge

In this key role, you will:
  • Efficiently process part orders and respond to general inquiries from customers over the phone and online.
  • Process product returns, provides all pertaining information to ensure a smooth and accurate process for the benefits of all parties involved.
  • Keep a record of lost sales and the applicable reasons for such situations.
  • Assist the manager in growing the customer base
  • All other duties as assigned
Qualifications

To join our team, you need:
  • 2+ years of experience in a customer service role, or similar
  • Ability to communicate in both English and French, written and spoken, is considered an asset as you will be speaking to clients across Canada
  • Knowledge of the heavy vehicle parts market or relevant experience to be demonstrated
  • Ability to effectively address customer concerns and diffuse situations as they occur
  • Proficiency in Microsoft Office Suite (intermediate-level knowledge)
  • Strong sense of organization and excellent customer service skills
Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us know if you need any accommodations. This information will be kept entirely confidential and will only be used to ensure you have a fair and pleasant experience with us

We will contact you as soon as possible if we think we have the hat for you #J-18808-Ljbffr

  • Mississauga, Canada ES OpCo Canada II Ltd. Full time

    We are looking for a Customer Service Specialist who is responsible for delivering a positive customer experience and helping us our business grow in Canada. A Veseris Customer Service Specialist is: - Able and eager to contribute to Veseris’ strategies and tactics. - Able to work independently and as part of a team. - Able to work in a fast-paced...

  • Customer Service

    3 weeks ago


    Mississauga, Canada Adecco Canada Full time

    Our client is a premiere and well recognized, national manufacturer with their local facility located in Southwest Mississauga. This position is hybrid (onsite Monday and Thursdays) and reporting to the Team Lead Customer Service. This Customer Service Specialist is unique, and not in a call centre. It is accountable for order management and customer...

  • Customer Service

    3 weeks ago


    Mississauga, Canada Adecco Canada Full time

    Our client is a premiere and well recognized, national manufacturer with their local facility located in Southwest Mississauga. This position is hybrid (onsite Monday and Thursdays) and reporting to the Team Lead Customer Service.  This Customer Service Specialist is unique, and not in a call centre.  It is accountable for order management and customer...

  • Customer Service

    4 weeks ago


    Mississauga, Canada Adecco Canada Full time

    Our client is a premiere and well recognized, national manufacturer with their local facility located in Southwest Mississauga. This position is hybrid (onsite Monday and Thursdays) and reporting to the Team Lead Customer Service.  This Customer Service Specialist is unique, and not in a call centre.  It is accountable for order management and customer...

  • Customer Service

    4 weeks ago


    Mississauga, Canada Adecco Canada Full time

    Our client is a premiere and well recognized, national manufacturer with their local facility located in Southwest Mississauga. This position is hybrid (onsite Monday and Thursdays) and reporting to the Team Lead Customer Service.  This Customer Service Specialist is unique, and not in a call centre.  It is accountable for order management and customer...

  • Customer Service

    4 weeks ago


    Mississauga, Canada Adecco Canada Full time

    Our client is a premiere and well recognized, national manufacturer with their local facility located in Southwest Mississauga. This position is hybrid (onsite Monday and Thursdays) and reporting to the Team Lead Customer Service.  This Customer Service Specialist is unique, and not in a call centre.  It is accountable for order management and customer...


  • Mississauga, Canada Vivacity Medical Full time

    At Vivacity Medical Centre (VMC), our mission is to enhance your wellbeing through personalized, solution-based treatments. We aspire to be more than just a medical centre - by blending medical knowledge, state-of-the-art technology, and a team of dedicated professionals, we strive to create a nurturing space where patients can embrace the journey to the...


  • Mississauga, Canada Cadel Full time

    Job DescriptionCadel, Canada’s leading distributor of parts and accessories for diesel engine and heavy equipment markets is currently seeking a Customer Service Specialist for our Mississauga, Ontario office.Our customer service team take pride in providing excellent service and they have strong knowledge of various parts and equipment. They offer advice,...


  • Mississauga, Canada Cadel Full time

    Company Description **Be part of a community of authentic, proud and trusted people** Our Heavy Vehicle Parts Division is the country’s largest network. This division’s banners include Cadel, Traction, Truck Pro and TW. Servicing the fuel injection specialty shops, off highway heavy duty equipment, transport, construction, mining, forestry and farming...


  • Mississauga, Canada UAP Full time

    Company Description Be part of a community of authentic, proud and trusted people At UAP, we believe we don't just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better...


  • Mississauga, Ontario, Canada UAP Inc. Full time

    Cadel, Canada's leading distributor of parts and accessories for diesel engine and heavy equipment markets is currently seeking a Customer Service Specialist for our Mississauga, Ontario office.Our customer service team take pride in providing excellent service and they have strong knowledge of various parts and equipment. They offer advice, support, are...


  • Mississauga, Canada UAP Full time

    Company Description Be part of a community of authentic, proud and trusted people At UAP, we believe we don't just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better...


  • Mississauga, Canada UAP Full time

    Company Description Be part of a community of authentic, proud and trusted people At UAP, we believe we don't just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better...

  • Customer Service

    4 weeks ago


    Mississauga, ON, Canada Adecco Canada Full time

    Our client is a premiere and well recognized, national manufacturer with their local facility located in Southwest Mississauga. This position is hybrid (onsite Monday and Thursdays) and reporting to the Team Lead Customer Service. This Customer Service Specialist is unique, and not in a call centre. It is accountable for order management and customer...


  • Mississauga, Canada Cadel Full time

    Company Description Be part of a community of authentic, proud and trusted people At UAP, we believe we don't just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do...


  • Mississauga, Canada Cadel Full time

    Company Description **Be part of a community of authentic, proud and trusted people** Our Heavy Vehicle Parts Division is the country’s largest network. This division’s banners include Cadel, Traction, Truck Pro and TW. Servicing the fuel injection specialty shops, off highway heavy duty equipment, transport, construction, mining, forestry and farming...


  • Mississauga, Canada ACHEV Full time

    **Summary** Achev **Customer Service Specialist-Retention **for Peel Employment Ontario will provide follow up activities and documentation for the Employment Services program. Reporting to the Employment Services Coordinator-Retention, the **Customer Service Specialist-Retention **will be responsible for contacting assigned clients, data entry, updating...


  • Mississauga, Canada Bayshore HealthCare Full time

    The PSS Bilingual Customer Service Specialist, under the direction of the immediate Supervisor, will be responsible for managing inbound and occasionally outbound calls. They will be a caring and results oriented individual who is able to interact with potential and existing clients, families, and prescribers, as it relates to PSS programs and Services. They...

  • Customer Service

    5 days ago


    Mississauga, Ontario, Canada Adecco Canada Full time

    Our client is a premiere and well recognized, national manufacturer with their local facility located in Southwest Mississauga. This position is hybrid (onsite Monday and Thursdays) and reporting to the Team Lead Customer Service. This Customer Service Specialist is unique, and not in a call centre. It is accountable for order management and customer service...


  • Mississauga (Malton), Canada Safety Media Inc. Full time

    About Safety Media Safety Media is one of the largest manufacturers and suppliers of a complete suite of fire and life safety products and services aimed to help maintenance personnel, property managers and building owners to meet the regulations and requirements of both Fire and Building Codes and stay compliant. Our main offerings are different fire and...