2627-142 Student Success

Professional Support

Discover

The Opportunity

Truro, NS

Education and Training

Experienced

Full-time

Competition Number: 2627-142

Benefits

• Health Insurance
• Dental Insurance
• Paid Time Off
• Retirement Plans
• Life Insurance
• Disability Insurance
• Employee Assistance Program
• Tuition Aid
• Wellness Programs

Professional Support

Student Success & Retention Specialist (PS3)

Truro Campus

Truro, Nova Scotia

Student Supports

Office of L'nu Student Success

Continuing Full-Time Position: Commencing approximately September 14, 2026

Application Deadline: 11:59 PM, August 27, 2026

Competition No. 2627-142

The salary scale for Professional Support 3 is based on steps that range from $74,712.27 - $93,456.74. New Professional Support may receive up to a maximum of seven steps for relevant occupational experience which is $81,859.58 annually.

This is a designated competition open only to candidates from the Mi'kmaq/Indigenous Community.

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What you’ll do

As the Student Success & Retention Specialist, Office of L'nu Student Success, you will play a critical role in advancing student success, persistence, and completion outcomes for Mi'kmaq and Indigenous students at NSCC. Working collaboratively with students, faculty, academic leadership, and Student Supports teams, you will provide proactive, culturally responsive supports that help students navigate challenges and achieve their educational goals.

Grounded in Mi'kmaw ways of knowing, being, and doing, you will lead student success interventions and Early Alert initiatives that foster belonging, resilience, retention, and academic achievement while supporting the College's commitment to Reconciliation and educational equity.

In This Role, You Will

• Coordinate and lead Early Alert and at-risk student support processes for Mi'kmaq and Indigenous students, ensuring timely outreach, intervention, and follow-up.
• Monitor student academic progress, attendance, engagement, and wellness indicators using institutional data and student success frameworks.
• Collaborate with faculty, academic chairs, counsellors, and other support teams to identify barriers and develop individualized student success plans.
• Coordinate, and document case conferences that support holistic, student-centered interventions.
• Connect students with academic, financial, personal, cultural, and community-based supports that promote persistence and success.
• Analyze student success and retention data to identify trends, evaluate interventions, and recommend continuous improvement strategies.
• Prepare quarterly and annual reports on retention initiatives, student outcomes, and program effectiveness.
• Act as a member of cross-functional committees and working groups dedicated to Indigenous student success, equity, and student engagement.

You possess a deep understanding of Mi'kmaq culture, history, Treaty Rights, and contemporary community realities. You are passionate about supporting student achievement and are committed to advancing equity, inclusion, student well-being, and Reconciliation through culturally safe and responsive practices.

What you’ll need

Qualifications and Occupational Experience

• A university degree, diploma, or equivalent combination of education and experience in a relevant field such as Education, Indigenous Studies, Adult Education, Social Sciences, Human Services, Student Development, Learning Strategies, or a related discipline. Relevant Red Seal certification may also be considered.
• Minimum three years of recent related occupational experience demonstrating strong student support, leadership, collaboration, and problem-solving abilities.
• Lived experience as a member of the Mi'kmaq/Indigenous community.
• Experience supporting learners in educational, community, workforce development, or student services environments.
• Demonstrated experience facilitating meetings, case conferencing, coaching, conflict resolution, and collaborative intervention planning.
• Experience interpreting data and implementing evidence-informed strategies to improve student outcomes.
• Experience working with confidential information and maintaining professional standards regarding privacy, ethics, and student records.
• Experience working within frameworks governed by policy, procedures, and relevant legislation.
• Experience in a post-secondary, skilled trades, or applied learning environment would be considered an asset.
• Proficiency using Microsoft Office Suite and student information systems or equivalent technologies.

Relevant Skills And Knowledge

• Deep unde