Interim Executive Director of Internal Operations

Interim Executive Director of Internal Operations & Family Services

Under the guidance and support of the KSCS Board of Directors, the Interim Executive Director of Internal Operations & Family Services plays a critical role in creating and maintaining a supportive, compassionate, and inclusive work environment where employees feel valued, respected, and empowered.The Interim Executive Director of Internal Operations & Family Services, working in collaboration with the Executive Director, oversees Family Services, Internal Operations, Finance, and Strategic Development by implementing visionary leadership, with a focus on promoting the well-being and mental health of all employees.

Department: Management

Duration: 2-year definite term contract, with a 9-month probationary period

Salary: Starting at $72.15/hour

Schedule: 35 hrs/week; must be willing to work flexible hours as necessary

Description

Under the guidance and support of the Kahnawake Shakotiia’takehnhas Community Services (KSCS) Board of Directors (BOD), the Interim Executive Director of Internal Operations and Family Services (IED) plays a critical role in creating and maintaining a supportive, compassionate, and inclusive work environment where employees feel valued, respected, and empowered. The IED, working in collaboration with the Executive Director (ED), oversees Family Services, Internal Operations, Finance, and Strategic Development by implementing visionary leadership, with a focus on promoting the well-being and mental health of all employees.

The IED is dedicated to providing direction in clear alignment with organizational goals and values, with a compassionate, focused guidance, assisting the service delivery areas to navigate moderately to complex challenges while fostering a collaborative and supportive work environment. They contribute their technical skills to finding thoughtful solutions, always keeping the well-being of staff and community in mind. They participate in the administration of budgets and may make budgetary recommendations. Additionally, the IED works collaboratively to develop schedules and determine staffing needs, ensuring a balanced workload that supports employee well-being. In their role, they provide supervision and establish accountability, support the selection, development, and evaluation of personnel, fostering an environment where individuals have the tools and support they need to succeed and contribute effectively to the team’s goals.

Through trauma sensitive approach and a commitment to legal integrity, the IED helps to foster an organizational and community culture that prioritizes trust, respect, and well-being, while upholding the organizations goals of compliance, equity, and creating a positive, resilient workplace for all.

Responsibilities

• Under the guidance of the Board of Directors (BOD), models and fosters visionary leadership to improve performance and enhance the quality of the working environment as a means to achieving the Strategic Framework of KSCS.
• Ensures visionary leadership throughout Family Services, Internal Operations, Finance, and Strategic Development.
• Provides supervision and establishes accountability with the Directors for their respective service areas: Family Services, Internal Operations, Finance, and Strategic Development.
• Ensures optimum level of resource management in consideration of priorities of programs and services.
• Acts as a liaison between the KSCS Board of Directors and KSCS.
• Establishes and ensures sound fiscal management.
• Ensures good public relations through timely, accurate and consistent information flow throughout KSCS, the community and to external partners.

Performs any other job-related duties as may be required by the immediate Supervisor.

Communications

• Team Work: Continuously requires a level of collaboration and cooperation to get work or projects complete.
• Advising: Continuously provides information to clients and stakeholders that must be understood and explained.
• Training: Commonly provides training to clients and stakeholders.
• Types of Schedule: Regular work week, moderate flex required.
• Stress Factor: High stress in job.
• Deadlines: Numerous and tight deadlines.

Accountability

• Provides consistent, objective and accurate briefings to the BOD in a professional manner.
• Directs and supervises the KSCS Directors within the designated service delivery area, promoting efficiency, transparency, and fairness in all aspects of operations.
• Establishes, maintains accurate and consistent communication flow through out the organization and the outside.
• Provides for the transparency and accountability of all employees in respect of their jobs, policy and declaration of trust.
• Enacts effective fin