Customer Account Manager Cybersecurity Software
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Help Kaseya customers realize more value from AI-powered IT management and cybersecurity software as a Downtown Vancouver Account Manager.
This Account Manager role focuses on supporting MSP customers with growth potential across Kaseya’s global platform. You will strengthen relationships, monitor usage, close adoption gaps, and identify opportunities across the product suite. The position requires analytical forecasting, organized account activity, and close partnership with internal teams.
Key Responsibilities:
- Build relationships with existing MSP customers and decision-makers
- Align Kaseya solutions with evolving customer business needs
- Track usage and adoption metrics across assigned accounts
- Partner with Customer Success, Sales, and internal teams
- Maintain accurate Salesforce activity, forecasting, and reporting
Requirements:
- Two to five-plus years in account management or relationship-focused sales
- Experience managing or working with MSP clients preferred
- Excellent organizational, interpersonal, and communication skills
- Strong analytical and forecasting capabilities
- Ability to meet or exceed revenue targets
Use customer relationship management, adoption analysis, and commercial skills to expand Kaseya software value for MSP customers.
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