Staff Software Development QA Engineer

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About the role
You will be responsible for ensuring product quality through comprehensive manual and automated testing, including stress, integration, and system testing. You will collaborate with cross-functional teams to troubleshoot complex networking and software issues while maintaining automated test frameworks.## RequirementsCandidates must have a bachelor or master's degree in a technical field and at least 5 years of professional experience in software QA or development. Proficiency in scripting and compiled programming languages, along with strong knowledge of networking protocols and operating systems, is required.## BenefitsMedical coverageDental coverageVision coverageHealth spending accountPersonal spending accountEmployee & family assistance planCritical illness insuranceDisability insuranceLife insuranceGroup registered retirement savings planPaid time offPaid health daysEquity program## Full descriptionAs a Staff Software Development QA Engineer, you will be responsible for ensuring the functionality, reliability, performance, and overall quality of our products through a variety of testing methodologies, including manual, automated, stress, integration, and system testing.
You will be involved in both front-end and back-end verification, with a strong focus on HTTP APIs, networking, and network-layer security. You will work closely with software developers and cross-functional teams to identify issues early, troubleshoot complex problems, and ensure high-quality product releases.
Join a high-energy team developing innovative products in a rapidly growing environment. In this role, you will take ownership of quality assurance for significant areas of the product and play a key role in delivering reliable, secure, and high-quality software to our customers.
Job Responsibilities
* Analyze product features and requirements, and design appropriate test environments, developing test tools.
* Design and execute comprehensive test cases using both manual and automated testing methodologies to ensure product quality.
* Collaborate closely with software developers to ensure feature testing is completed according to defined procedures, requirements, and quality standards.
* Plan and execute release testing based on project requirements, schedules, and release criteria.
* Apply a security-minded and adversarial testing approach to identify defects, vulnerabilities, unexpected behaviors, and potential failure scenarios.
* Troubleshoot complex software, networking, and system issues and drive them toward resolution.
* Investigate, reproduce, track, and follow up on issues reported from customer environments and field deployments.
* Develop, maintain, and continuously improve automated test frameworks and test scripts.
* Contribute to improving QA processes, test coverage, test efficiency, and overall product quality.
* Work cross-functionally with development, product, and support teams to identify root causes and prevent recurring issues.
Required Qualifications & Skills
* Bachelor or Master's degree in Computer Science, Computer Engineering, or a related field.
* 5+ years of professional experience in Software QA, Software Development, or a related engineering role.
* Familiarity with common network protocols and services, including DNS, TCP/UDP, SSH, RDP, VNC, and HTTP/HTTPS.
* Working knowledge of fundamental networking concepts and technologies, including switches, routers, MAC addresses, ARP, ICMP/Ping, Traceroute, and related troubleshooting tools.
* Understanding of basic Network and Application security concepts, including firewalls, data encryption, data integrity, authentication, and secure communications.
* Proficiency in at least one scripting language (such as Python, Bash, or PowerShell) and one compiled programming language (such as C/C++, Golang, or Rust).
* Good understanding of fundamental operating system concepts, including processes and threads, memory management, file systems, and sockets.
* Hands-on experience working with both Windows and Linux operating systems.
* Hands-on experience on GIT or SVN
* Strong troubleshooting, analytical, and problem-solving skills.
* Strong attention to detail and a passion for finding defects and edge cases.
* Excellent communication skills, with the ability to clearly document technical issues and communicate findings to development and other stakeholders.
Preferred Qualifications
* Experience with virtualization technologies and VM environments.
* Experience with cloud platforms and cloud-based infrastructure.
* Experience developing or maintaining QA automation frameworks.
* Experience with network security testing, penetration-style testing, or vulnerability assessment.
* Experience testing products deployed in customer or production environments.
* Experience with CI/CD pipelines and integrating automated tests into software development workflows.
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