Calgary Night Manager Role at Concord

7 days ago

Calgary, AB, Canada The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown Full-time $52,000 - $70,000 Contract
Drive excellence as a Night Manager for The Dorian, Autograph Collection in Calgary, Alberta. Oversee night operations while delivering unparalleled service to guests and associates. This full-time position at the Courtyard by Marriott Calgary Downtown requires at least three years in a supervisory role within the hospitality sector. The Night Manager is essential for fostering a strong operational flow and ensuring the team delivers high-quality service. Your role will also include training and motivating staff, while addressing guest inquiries and concerns efficiently.

Key Responsibilities
• Ensure high-level service during overnight hours
• Train and engage night staff to meet hotel standards
• Handle and resolve guest complaints proactively
• Conduct nightly inspections of hotel operations
• Oversee safety procedures and incident reporting

Requirements:
• Three years of supervisory experience required
• Degree in Hospitality or Tourism is desirable
• Strong leadership and coaching capabilities
• Excellent problem-solving and communication skills
• Flexibility for overnight schedules Become a pivotal leader at The Dorian, guiding your team while ensuring guest satisfaction during the night shift.