Lead Cloud Consultant for OpenText Solutions
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Key Responsibilities
• Provide outstanding support for enterprise-level cloud applications
• Troubleshoot alerts and manage production environments
• Ensure client satisfaction by meeting service level agreements
• Collaborate with technical teams on cross-product challenges
• Mentor junior team members during critical incidents
Requirements:
• 5-7 years in technical consulting or support roles
• Familiarity with ITIL-based service delivery models
• Skills in Docker, Kubernetes, and relational databases
• Programming skills in SQL, Python, or JavaScript
• Strong desire to enhance client service outcomes Capitalize on your technical strengths to drive successful cloud solutions for top-tier clients at OpenText.
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