Senior AI Support Engineer — Remote, Complex Issues

3 days ago

Toronto, ON, Canada OpenAI Full-time $130,000 - $170,000 Contract

OpenAI’s User Operations team seeks experienced professionals to troubleshoot and resolve high-impact technical issues and production incidents across our AI platform. You will guide customers through complex problems, working closely with Engineering, Product, and Operations to improve systems and automate workflows.

You’ll operate remotely from Toronto, Canada, collaborating with cross-functional partners to deliver exceptional support at scale while embracing new AI capabilities and scripting