Project Manager

Company description

Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe.

Over the past year, Publicis Media hasbeen transforming the way we do our business. From structuring our investment practice around data and digital to bringing our strategy, data sciences and research practice under one house, we’ve been shaping Publicis Media to be the media network of tomorrow. One that both you and I want to work at.

Publicis Media Canada is proud to be Great Places to Work™ certified and recognized with Best Workplaces™ for Today’s Youth. We provide continuing opportunities for career growth by fostering a diverse work environment that respects and supports individual contributions and opinions.

We also offer our employees market leading benefit and incentive programs. You’ll be provided with 3 weeks minimum vacation to start plus additional long weekend Publicis days, holidays closures, your birthday off, free Headspace memberships, wellness and technology credits, and a market leading savings plan.

We strive to provide what matters to you personally with the ability to choose and modify programs to suit your lifestyle

Overview

We’re looking for a builder—not just a project manager, but someone who can establish and scale a project management function at Zenith. This role is for someone who thrives in creating structure from ambiguity, implementing automation and AI, and driving efficiency, collaboration, and clarity across our teams.

You’ll be responsible for:

• Defining and implementing best-in-class project management practices tailored to a fast-moving media agency.
• Introducing automation, no-code, and low-code solutions to streamline workflows.
• Exploring and integrating AI-powered assistants and process automation to enhance productivity.
• Aligning project management frameworks with business needs—balancing structure with the agility needed in a media agency environment.
• Partnering with senior leadership to drive operational excellence.
• Focusing initially on commission-based clients, where productivity gains will have the most immediate impact on the agency’s bottom line.

Responsibilities

1. Build and Implement a Project Management Function

• Establish and document a Zenith-standard approach to project management (tailored for media, strategy, and analytics teams).
• Design and roll out processes, tools, and templates to improve project execution, cross-team alignment, and delivery quality.
• Develop a clear workflow structure that balances process discipline with flexibility for media teams.
• Define SLAs, deliverables, and review processes to ensure efficiency and accountability.
• Prioritize process improvements for commission-based clients first, where increased productivity directly impacts revenue.

2. Automate and Optimize Workflows

• Identify bottlenecks and implement automation solutions using Microsoft Loop, Planner, Power BI, and other Microsoft 365 tools.
• Introduce no-code/low-code tools to reduce reliance on manual work and repetitive tasks.
• Implement AI-powered solutions (e.g., Microsoft Copilot, and other agent-based workflows) to enhance efficiency and reduce friction in communication and approvals.
• Develop self-serve dashboards and reporting tools to improve visibility into project progress and resource allocation.
• Drive Cross-Team Collaboration & Accountability
• Work across media, strategy, analytics, and client services to ensure seamless collaboration.
• Implement intake and scoping processes to define clear project ownership, roles, and responsibilities.
• Partner with senior leadership to ensure team bandwidth and resources are allocated effectively.
• Foster a culture of proactive problem-solving—encouraging teams to flag issues before they escalated.

3. Implement AI & Agent-Based Solutions for Project Execution

• Stay ahead of AI trends and explore AI assistants/agents that can support project workflows.
• Integrate AI tools into task tracking, resource allocation, and reporting.
• Evaluate emerging agent-based AI models for their potential to optimize workflows in media planning, reporting, and operations.