Customer Care Administrator Role
2 days ago
Calgary, AB, Canada
PERI
Full-time
$42,000 - $55,000 Contract
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
Join PERI as a Customer Care Administrator, where your focus will be managing the order processing and ensuring client satisfaction. You'll facilitate order accuracy and delivery schedules.
As a vital team member, you'll support both internal and external customers by handling administrative tasks related to orders and coordinating project requirements. Your excellent communication skills will help in managing order expectations and resolving issues promptly. Experience in logistics will enhance your effectiveness in this role.
Key Responsibilities
• Manage incoming customer orders and ensure accuracy
• Coordinate administrative needs for projects
• Serve as a point of contact for escalated issues
• Generate customer invoices and maintain accuracy
• Investigate discrepancies in order processing
Requirements:
• Minimum 1-3 years in customer service/administration
• Relevant post-secondary degree or comparable experience
• Strong skills in Microsoft Office Suite
• Ability to adapt to changes in a dynamic environment
• Understanding of customer needs and priorities Utilize your skills to contribute to PERI's commitment to exceptional customer care.
Key Responsibilities
• Manage incoming customer orders and ensure accuracy
• Coordinate administrative needs for projects
• Serve as a point of contact for escalated issues
• Generate customer invoices and maintain accuracy
• Investigate discrepancies in order processing
Requirements:
• Minimum 1-3 years in customer service/administration
• Relevant post-secondary degree or comparable experience
• Strong skills in Microsoft Office Suite
• Ability to adapt to changes in a dynamic environment
• Understanding of customer needs and priorities Utilize your skills to contribute to PERI's commitment to exceptional customer care.