Manager, Key Accounts at Komatsu
2 days ago
Edmonton, Division No. 11, Canada
Modular Mining Systems, Inc.
Full-time
$70,000 - $100,000 Contract
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Become a vital link in the mining sector with Komatsu Mining Technology Solutions as a Manager of Key Accounts. Champion customer value and drive satisfaction through innovative engagement strategies.
In this pivotal role, you will be responsible for fostering strong relationships with designated corporate clients, acting as a trusted advisor. Your focus will be on maintaining compliance and performance through effective communication and problem-solving, supporting the overall strategic goals of the business.
Key Responsibilities
• Build and maintain relationships with corporate customers
• Enhance customer satisfaction through tailored engagement
• Manage all sales and compliance-related processes
• Collaborate with business units to achieve shared goals
• Serve as the primary contact for customer inquiries and issues
Requirements:
• Experience in account management within the mining industry
• Strong administrative skills for contract compliance
• Proficient in CRM software and tools
• Capability to manage Service Level Agreements and Customer Care Agreements
• Willingness to travel up to 50% Consolidate your expertise in account management and embrace the opportunity to promote innovation and safety in the mining industry.
Key Responsibilities
• Build and maintain relationships with corporate customers
• Enhance customer satisfaction through tailored engagement
• Manage all sales and compliance-related processes
• Collaborate with business units to achieve shared goals
• Serve as the primary contact for customer inquiries and issues
Requirements:
• Experience in account management within the mining industry
• Strong administrative skills for contract compliance
• Proficient in CRM software and tools
• Capability to manage Service Level Agreements and Customer Care Agreements
• Willingness to travel up to 50% Consolidate your expertise in account management and embrace the opportunity to promote innovation and safety in the mining industry.