Enterprise Premium Client Success Specialist

5 days ago

Toronto, ON, Canada Meltwater Full-time $40,000 - $53,000 Contract

Meltwater is hiring a Client Support Specialist in Toronto. You will manage an Enterprise Premium Support portfolio, collaborating with Program Managers and Sales to ensure client requirements are met. This role emphasizes governance, Boolean logic, and data-driven recommendations within a hybrid work setup.

Ideal candidates have a Bachelor’s degree and 3+ years in B2B SaaS client support, with strong English communication and analytical skills. In-office 3 days weekly is required.