Unit Assistant

Qualifications

Grade 12 education (MB Standards)

Health Care Aide Certificate from a recognized educational institute

Ward Clerk certification from a recognized educational institute

Other combinations of suitable education and experience may be considered

Current Basic Cardiac Life Support (BCLS) Training as delineated in Prairie Mountain Health Policy PPG-00002 CPR Training

Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology

Demonstrated organizational skills, and the ability to work independently

Demonstrated problem solving and decision making skills

Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment

Demonstrated knowledge and competence of skills and concepts related to the position

Demonstrated communication skills

Ability to respect and promote confidentiality

Ability to perform the duties of the position on a regular basis

Ability to respect and promote a culturally diverse population

Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team

Position Summary The Unit Assistant acts as a member of the health care team, assisting with patient care and providing basic supportive care as directed. The Unit Assistant demonstrates a commitment to the vision, values, goals, and objectives of the region/facility/unit.

Responsibilities Overview:

Promotes the mission, vision and goals of the PMH

Maintains confidentiality in accordance with the Personal Health Information Act (PHIA), Freedom of Information and Privacy Protection Act (FIPPA), RHA policies and any other applicable legislation

Adheres to all policies and procedures

Reports for work as scheduled in a prompt manner

Advocates On Behalf Of The PMH As a Whole

Promotes the mission, vision and goals of the PMH

Maintains confidentiality in accordance with the Personal Health Information Act (PHIA), Freedom of Information and Privacy Protection Act (FIPPA), RHA policies and any other applicable legislation

Adheres to all policies and procedures

Reports for work as scheduled in a prompt manner

Acts as a receptionist to assigned area

Schedules patients to receive planned services

Receives and relays telephone, P.A. (public announcement) and other messages for physicians, ward personnel and patients as necessary

Receives and directs all patients/visitors in a kind and courteous manner

Collects and distributes mail for assigned area

Ensures patient charts are maintained/filed in a timely and accurate manner

Transcribes physician orders, completes requisition for lab, etc., and ensures charts are complete

Assembles charts on arrival of the patient and maintains adequate supply of pre-assembled charts

Assembles, checks and returns charts to Health Records upon discharge or death of patient

Processes identification signs for above patient beds and ensures accuracy daily

Provides administrative support, general correspondence and filing

Accuracy, efficiency, timeliness, and diligence are displayed in the accomplishment of all assigned duties with a minimum of direct supervision

Ability to prioritize duties and responsibilities

Maintain a neat and orderly work environment

Maintains records and/or statistical reports as required

Supports admission, transfer and discharge under the direction of manager

Maintains an adequate filing system under the direction of the manager

Maintains W.H.M.I.S. Manual under the direction of the manager

Orders and stocks supply for the unit, and obtains quotes as assigned by the manager

Maintains revisions to policies and procedures and ensures they are placed in the appropriate manuals

Maintains unit ledgers/records and compiles statistical monthly reports

Arranges follow-up appointments with physicians following patient discharge when required

Faxes telephone consult forms to appropriate agencies (i.e.: echograms, CT scans, angiograms, etc.) and notifies patient of dates as required

Maintains and updates patient diet orders

Ensures appropriate ward kitchen inventory

Ensures effective communication within the department and the organization

Communicates and consults with the manager

Attends staff meetings

Notifies staff of departmental meetings and maintains records of same

Maintains communication book and memo board

Effective communication skills and interpersonal relationships are demonstrated on an ongoing basis