Manager Compliance And Quality Standards

Job Status: Full-Time Permanent Union: Non-Union Number of Positions: 1 Hours of Work: 35 Location: McGeorge Building, Chatham Reason for Vacancy: Replacement Closing Date: October 7, 11:59pm EST. Applications received after this deadline will not be accepted. The Municipality of Chatham-Kent has an opening for a permanent full-time Manager, Compliance & Quality Standards within the Public Utilities Commission.

Job description Under the direction of the Director of Engineering & Compliance, the Manager of Compliance & Quality Standards provides leadership for compliance, quality management, environmental stewardship, regulatory affairs, and SCADA services for Municipal water and wastewater systems. The position is responsible for ensuring compliance with applicable legislation, approvals, licenses, and quality management standards while promoting continuous improvement, risk management, operational excellence, and asset reliability.

As a member of the leadership team, the Manager develops and implements policies, programs, and strategies that support safe, reliable, and sustainable water and wastewater services. The position provides leadership to compliance, quality management, environmental compliance, regulatory training, and SCADA staff while fostering a culture of accountability, collaboration, innovation, and continuous improvement.

Essential responsibilities

Demonstrate Chatham-Kent’s core values and competencies

Lead and oversee compliance, quality management, environmental compliance, regulatory reporting, and SCADA programs.

Ensure compliance with all applicable Federal, Provincial, and Municipal legislation, licenses, approvals, standards, and policies.

Maintain and continually improve the Drinking Water and Wastewater Quality Management Systems.

Establish and oversee risk management, auditing, monitoring, and corrective action processes.

Coordinate regulatory inspections, audits, reporting requirements, and responses to compliance matters.

Direct and support staff responsible for quality management, environmental compliance, regulatory training, records management, and SCADA operations.

Oversee regulatory certification, training, competency, and professional development programs.

Provide strategic advice and technical guidance to senior leadership, operational staff, and project teams.

Develop policies, procedures, operational plans, contingency plans, and emergency preparedness initiatives.

Monitor performance indicators and prepare reports to support operational and regulatory decision-making.

Manage compliance and SCADA operating budgets and assist with annual budget planning.

Maintain effective relationships with regulatory agencies, municipalities, industry partners, and the public.

Ensure health, safety, and environmental requirements are incorporated into all programs and operations.

Attend and present reports to management, committees, and the Public Utilities Commission as required.

Provide leadership on drinking water and wastewater regulatory matters by monitoring emerging requirements, maintaining relationships with regulatory authorities, and ensuring organizational compliance and readiness for change.

Provide leadership in identifying and addressing cybersecurity risks affecting drinking water, wastewater, and SCADA systems by maintaining awareness of emerging threats, regulatory requirements, and industry best practices.

Essential qualifications

Post-secondary diploma or degree in Engineering, Environmental Science, Water/Wastewater Technology, Public Administration, or a related discipline; or an equivalent combination of education and experience.

Minimum six (6) years of progressively responsible experience in water/wastewater operations, compliance, environmental management, quality systems, or a related field, including supervisory or management experience.

Valid Ontario Water Treatment and Wastewater Treatment Operator licences appropriate to the position.

Thorough knowledge of applicable legislation, regulations, approvals, and industry standards governing municipal water and wastewater systems, including the Safe Drinking Water Act, Ontario Water Resources Act, Environmental Protection Act, Drinking Water Quality Management Standard (DWQMS), Occupational Health and Safety Act, and related regulations.

Working knowledge of SCADA systems and their application within water and wastewater operations.

Strong leadership, strategic planning, project management, budget administration, and staff development skills

Proven ability to build effective relationships with regulatory agencies, stakeholders, employees, elected officials, and the public.

Excellent communication, analytical, decision-making, problem-solving, and organiz