Director Technical Services EMEA
3 hours ago
Montreal, Quebec, Canada
Big Internet Seller Services Inc
Full-time
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Lead technical services strategy across Europe, the Middle East, and Africa with expertise in project management and distributed teams. Extensive international travel is required.
As Director of Technical Services at FreeBalance, you will guide service strategy and execution across customer locations. The position advises the Vice President of Global Services and collaborates with Ottawa-based teams, overseas consultants, project managers, and the Solution Team. Your work supports implementations of the FreeBalance Accountability Suite for public financial management reform.
Key Responsibilities:
Build technical strategies, models, and implementation approaches Prepare data migration strategies for customer locations Develop installation and deployment tools for project deliveries Manage EMEA operations and maintenance teams Ensure consistency, quality, and timeliness of customer deliveries Requirements:
University degree in Information Technology Five years managing internationally dispersed Services and Support teams Proven Support and Maintenance policy development experience Project management experience and PMI Certification English communication skills and international travel availability Direct FreeBalance technical services with project management, team leadership, and implementation expertise across the EMEA region.
Build technical strategies, models, and implementation approaches Prepare data migration strategies for customer locations Develop installation and deployment tools for project deliveries Manage EMEA operations and maintenance teams Ensure consistency, quality, and timeliness of customer deliveries Requirements:
University degree in Information Technology Five years managing internationally dispersed Services and Support teams Proven Support and Maintenance policy development experience Project management experience and PMI Certification English communication skills and international travel availability Direct FreeBalance technical services with project management, team leadership, and implementation expertise across the EMEA region.