Rental Operations Manager at OnSite Rentals

20 hours ago

Winnipeg, Manitoba, Canada Socket.dev Full-time
Join OnSite Rentals as the Rental Centre Manager in Hamilton, Ontario. Engage customers and manage operations while leading a skilled team for optimal success.

This role at OnSite Rentals involves managing day-to-day operations and enhancing customer satisfaction. You will play a critical role in team leadership, aiming for high performance in fleet management and financial metrics. Your focus will also be on creating a safe working environment and building lasting relationships with customers.

Key Responsibilities: • Lead customer engagement and service excellence • Oversee the preparation and maintenance of rental fleet • Drive KPI-driven performance and improvements • Recruit and mentor Rental Specialists • Promote a culture of safety and compliance

Requirements: • 3-5 years in operational environments like retail or rental • Experience in team leadership and coaching • Excellent customer service abilities • Strong knowledge of rental equipment • Physical capability to lift 50+ lbs

Take on a leadership role that champions customer service and operational effectiveness at OnSite Rentals.