IT Quality Assurance Analyst
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The QA Analyst ensures SBWeb and related SmartBorder systems are tested thoroughly before deployment. You will play a part in validating new features, regression tests existing functionality, and work with developers and BA's to keep quality high in a fast-moving Customs Brokerage environment.
A Day in the Life:
- Create, maintain, and execute test cases for SBWeb modules.
- Perform functional, regression, integration, and data-driven testing for customs workflows.
- Validate JIRA stories for completeness, acceptance criteria, and expected regulatory behavior.
- Log defects with clear, reproducible steps and proper impact assessment on brokerage workflows.
- Collaborate directly with developers and BAs to verify fixes and retest efficiently.
- Participate in sprint ceremonies and provide realistic testing estimates.
- Support deployment cycles by validating release candidates and performing smoke tests.
- Provide feedback on gaps in test coverage for customs brokerage workflows.
- Support documentation improvements for testing processes and regulatory cases.
- Test new SBWeb features and validate correct brokerage behavior.
- Verify customs data flows, validations, and rules.
- Maintain test results.
- Identify regulatory edge cases.
- Support Production Verification during deployments.
Experience and Skills:
- 5 years of related experience
- Strong understanding of software QA fundamentals.
- Excellent communication skills
- Strong experience with JIRA.
- Ability to read and validate JSON, XML, and basic SQL (asset).
- Knowledge of Customs Brokerage (ACE, ACI, PARS, PAPS, In-Bond, Entry workflows) a plus
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