Spa Experience Coordinator Fairmont Pacific Rim

3 hours ago

Winnipeg, Manitoba, Canada Accor Hotels Full-time
Elevate guests' spa visits as a Spa Experience Coordinator at Fairmont Pacific Rim in Vancouver. Curate personalized experiences and uphold exceptional service in a luxury environment.

As a Spa Experience Coordinator, you'll provide guests with unforgettable spa experiences from booking to check-out. This role combines engaging customer service, attention to detail, and expertise in spa treatments to ensure satisfaction. Collaborate with a passionate team dedicated to creating restorative experiences at a Forbes Five-Star Spa.

Key Responsibilities: • Coordinate guest spa experiences through various communication channels • Maximize revenues with treatment and retail upsells • Maintain knowledge of spa services and policies • Operate point of sale system accurately • Ensure the spa facility is in optimal condition

Requirements: • 2+ years in spa or hospitality industry • Strong customer service and communication skills • Passion for wellness and spa services • Experience in luxury environments preferred • Computer literacy in Office applications

Bring your service-oriented approach and organizational skills to Fairmont Pacific Rim for a rewarding career in spa coordination.