Channel Sales Account Manager

2 weeks ago

Grande Prairie, Canada Durabuilt Windows & Doors Full time

We start with ourselves and model the behaviors we want to see.

Our employees are at the heart of our success and the drivers of our company. Our innovation, excellence, collaboration, and growth are possible due to the energy and passion that our team brings every day.

We have excellent opportunity for a result driver

Experience :

  • 3+ years' experience with B2B account base.
  • Demonstrated experience in delivering exceptional client service.
  • Demonstrated experience within the builder/dealer space
  • Proven revenue attainment record through proactive lead generation and consultative selling techniques.
  • Understanding of the Dealer, residential construction &/or architect / designer community.
  • Valid Class 5 license and the ability to travel assigned routes, including overnight stays.

Accountabilities:

IN Field

  • Working with assigned accounts
  • Developing existing dealer relationships
  • Managing quote/order flow
  • Training dealer contractor reps
  • Identifying new dealer opportunities
  • Onboarding/training new dealers
  • Working with home builders to channel them to dealer partners (pre-arm to buy Durabuilt)
  • Schedule/host builder/dealer training events

Other tasks

  • Participate in company events as needed (trade shows, training etc.)
  • Participate in industry events (golf tournaments, lunch & learns, etc.)

Administration Tasks

  • Support dealer quoting/ordering
  • Salesforce compliance:
  • Record all meetings, calls, emails, etc
  • Set upcoming tasks
  • Manage dealer volume v. factor (ongoing)
  • Complete sales reports
  • Assist with service scheduling.
  • Support with Account Payable as needed
  • Participate in sales meetings, 1w1s, etc

Sales

  • Lead and grow our Dealer business in Northern and Central Alberta. Cultivate and maintain long term relationship with our Dealer partners and prospective partners.
  • An established customer base and ample opportunity for growth awaits the winning candidate.
  • Work with Dealer Sales Manager and Marketing to create and execute an ongoing strategic plan and process to develop and manage your assigned territory driving growth and profitability.
  • Accurate monthly, quarterly and yearly forecasting
  • Meet or exceed budget volume and profitability of sale
  • Assist leaders to manage and resolve employee relations challenges and provide support through Monitor and advise managers regarding performance issues and assist in setting and facilitating performance improvement process with employees as needed.
  • Plan and pace own work efficiently to meet productivity goals.
  • Participate in industry association events to represent Durabuilt Windows & Doors and build your network.
  • Participate in training and development activities to expand your product and industry knowledge.

Dealer Operations and Support

  • Train and coach Dealers on Durabuilt products and systems and effectively link them to our internal partners to ensure an exceptional customer experience.
  • Onboarding of new customers to align their company with our departments: Account Team, Connect You, Scheduling, Shipping, Accounting.
  • Cultivate relationships with home builders, contractors and architects throughout the territory to promote our company and pull business into our Dealers.
  • Utilize ERP (selling / quoting software) and manage customer relationships, contacts and activities using our CRM (Salesforce).
  • Report on project progress at weekly meetings and logging activities and details in Salesforce to keep the company informed.

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