Change Management Specialist

6 days ago

Waterloo, Canada Six S Partners Inc. Full time

CHANGE MANAGEMENT SPECIALIST - ERP SOFTWARE


Six S Partners provides clients with high quality Epicor implementations, application customizations, management consulting and a variety of technical infrastructure services. Epicor provides enterprise resource planning (ERP) solutions to mid-market companies around the world. We are Epicor’s “Global Partner of the Year” and a “Certified Platinum Partner”.

As a Six S Partner Change Management Specialist, reporting to the Project Management Office, you will assist Project Managers with change management activities, meetings, and reporting.


Duties and Responsibilities:


-     Apply a structured methodology and lead change management activities.

-     Apply the Frank change management tools to create a strategy to support adoption of the changes required by a project or initiative.

-     Support the design, development, delivery, and management of communications using the Frank templates.

-     Conduct impact analyses, assess change readiness and identify key stakeholders.

-     Provide input, document requirements, and support the design and delivery of training programs.

-     Complete change management assessments.

-     Identify, analyze, and prepare risk mitigation strategies.

-     Identify and manage anticipated resistance.

-     Consult and coach client project teams.

-     Support Change Leads and Change Sponsors.

-     Integrate change management activities into project plan.

-     Evaluate and ensure user readiness.

-     Define and measure success metrics and monitor change progress.

-     Support change management at the organizational level.


Qualifications and Requirements:


-     A solid understanding of how people go through a change and the change process (ie. ADKAR, PCT).

-     Strong communication skills (both oral and written), team player, ability to work independently, good organizational skills and attention to detail.

-     Exceptional interpersonal skills to interface with a variety of stakeholders both inside and outside the company

-     Ability to prioritize tasks, especially in situations with competing requirements.

-     Professional integrity, reliability, and discretion

-     Understands and applies the Trusted Advisor mindset in the execution of responsibilities.

-     Ability to influence others and move toward a common vision or goal.


Location: Hybrid – Waterloo Office/Home Office (3 days at Waterloo office/2 days remote)


Competitive Salary, Bonuses, and Benefits.


Six S Partners is proud to be an equal opportunity employer.


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