Manager, Business Development

Career Opportunities: Manager, Business Development (13657)

Requisition ID 13657 -Posted 09/22/2026 - Innovation and Strategic Projects (20001214) - Exec Dir-Innovation & Strat Proj Office (30000557) - Job Opportunity Requisition ID:

13657 Number of Vacancies:

1 Department:

Communications & Marketing Salary Information:

$ 115,570.00 - $ 144,526.20 Pay Scale Group:

10SA Employment Type:

Regular - Hybrid Vacancy:

New Weekly Hours:

35

Off Days:

Saturday - Sunday

Shift:

Day Posted On:

Sept 22, 2026 Last Day to Apply:

October 14, 2026 Reports to : Head, Communications and Marketing The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides: Vision:

Moving Toronto towards a more equitable, sustainable, and prosperous future. Mission:

To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone. Join our Communications and Marketing department as the Manager, Business Development. This is a 24 month temporary role offering an exciting opportunity to drive new revenue initiatives across the organization. What You Will Do

Reporting to the Head, Communications and Marketing, you will drive non-fare revenue generation for the TTC by proactively identifying opportunities across stations, vehicles, digital platforms, retail spaces, real estate, and TTC rights of way looking for partnerships and programs that both generate income and elevate the customer experience. A key part of your work will involve building strong commercial relationships with private sector partners, agencies, and vendors, and bringing forward innovative ideas that reflect industry trends and changing customer expectations. You will take ownership of sourcing, evaluating, and shaping new non-fare revenue initiatives, using market research, benchmarking, and business case development to assess potential, understand risks, and anticipate customer impact. From there, you will negotiate and manage commercial agreements—such as sponsorships, naming rights, licensing arrangements, and vendor contracts—while working closely with Legal, Procurement, Operational and other TTC teams to ensure alignment with organizational policies and public sector requirements. Another aspect of the role involves activating TTC spaces and bringing them to life through events, partnerships, brand experiences, community programming, and short term retail opportunities. To support this work, you will conduct on site inspections of TTC properties and retail tenants, ensuring spaces are well positioned for commercial use and operationally sound. You will also play a strategic role by setting revenue and customer satisfaction targets and monitoring the performance of existing programs. This includes identifying ways to optimize or expand ongoing initiatives and presenting recommendations, reports, and insights to senior leadership and TTC governance bodies. Throughout, you will collaborate with departments across the organization to integrate revenue driven ideas into capital projects, station improvements, and broader customer focused initiatives. Staying connected to industry developments will be important, and you will continuously monitor emerging technologies, best practices, and trends in transit based commercial programs. In addition to the above, you will demonstrate behaviours that support diversity, inclusion and a respectful work and service environment that is free from discrimination and harassment. Helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies. Participate in the TTC Customer Service Ambassador Program. What Skills Do You Bring?

Communicate in a variety of mediums Demonstrate appropriate and effective interpersonal communications through various media Develop the business line Secure and manage fiscal resources Understand the organization's fiscal environment Understand and apply relevant laws and regulations What Qualifications Do You Bring?

Demonstrated leadership in driving business development strategy and execution, supported by advanced negotiation and stakeholder management skills