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Director of Quality Assurance

4 months ago


Richmond Hill, Canada Paymentus Full time

-Own the end to end vision, delivery and execution of the QA and Release Management strategy

-Ensure that the contents of each release are understood, thoroughly tested and aligns with the quality gates defined

-Drive release execution improvements that result in deployment efficiencies, including automation of manual processes.

-Define KPI’s to help provide insight into release and testing performance while driving opportunities for improvement through data analysis

-Conduct monthly service reviews to assess overall performance to ensure it is meeting or exceeding the goals of the business

-Own the maintenance of QA automation tools including regression and performance testing

-Accelerate automation of manual testing backlog

-Promote CI/CD test automation for all software installs across all services

-Facilitate cross team collaboration to ensure that quality standards are being upheld in according with SDLC practices.


What You’ll Bring


-Results driven leader with experience building and leading QA and Release Management teams (7-10 years+)

-Strong knowledge of agile and scrum methodologies

-Designing and developing test automation frameworks

-Experience with building processes from ground up to help drive overall software quality

-Detail-oriented with a penchant for identifying inconsistencies (software or process)

-Experience creating test plans, automation with a focus on creating efficiencies and quality


EEO Statement


Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.


Reasonable Accommodation


Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.