ServiceNow Administrator/BA
7 days ago
We are looking for a ServiceNow Business Analyst / Administrator on contract for one of our banking clients in Toronto.Client: BankLocation: Toronto, 2 days a week onsiteDuration: 6 monthsJob SummaryThe ServiceNow Administrator /Business Analyst is responsible for the day-to-day administration, configuration, and development of the ServiceNow platform. This role ensures platform stability, data integrity, and automation efficiency while supporting CMDB, Asset Management, and integrated workflows across the organization.Key ResponsibilitiesAdminister and support daily ServiceNow platform operations, including user accounts, roles, groups, access controls (ACLs), and data policies.Configure and maintain system properties, email notifications, and inbound email actions to enable automated and reliable communications.Design, develop, and maintain custom ServiceNow applications and tables using ServiceNow Studio, scoped applications, Script Includes, and UI Actions.Enhance data quality and governance by enforcing Application Owner accountability and automating record updates through business rules, workflows, and flows.Manage CMDB integrity by maintaining asset normalization, lifecycle statuses, CI relationships, and reconciliation rules.Design, implement, and support asset and CI workflows integrated with Procurement and Discovery to ensure accurate inventory tracking and reconciliation.Collaborate with stakeholders to gather requirements, troubleshoot issues, and deliver scalable ServiceNow solutions.Monitor platform performance and ensure adherence to ServiceNow best practices and governance standards.Required Skills & QualificationsHands-on experience administering and developing on the ServiceNow platformExperience as Business Analyst Strong understanding of user management, roles, groups, ACLs, and security best practicesExperience with CMDB, Asset Management (ITAM), Discovery, and Procurement integrationsProficiency in ServiceNow development tools (Script Includes, UI Actions, Business Rules, Flow Designer)Working knowledge of JavaScript, ServiceNow APIs, and scoped application developmentStrong analytical, troubleshooting, and communication skillsPreferred QualificationsServiceNow certifications (CSA, CAD, or CIS – CMDB/ITAM preferred)Experience with data normalization, reconciliation, and CMDB governanceFamiliarity with integrations, REST APIs, and automated workflows
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Toronto, Canada ServiceNow Full timeSenior Technical Consultant – ServiceNow IT Workflows (Strategic Portfolio Management) Full-time Employee Type: Regular Region: AMS - North America and Canada Work Persona: Flexible It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow...
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Toronto, Canada ServiceNow Full timeJob DescriptionWhat You’ll Do in This RoleAs a Senior Technical Consultant – IT Workflows, you will serve as the functional and technical expert on federal customer engagements. You will guide customers in designing, configuring, and optimizing ServiceNow SPM (Strategic Portfolio Management) solutions—focusing on configuration over customization—to...
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Toronto, Canada ServiceNow Full timeSenior Technical Consultant – ServiceNow IT Workflows (Strategic Portfolio Management)Full-timeEmployee Type: RegularRegion: AMS - North America and CanadaWork Persona: FlexibleIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands...
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Toronto, Canada ServiceNow Full timeSenior Technical Consultant – ServiceNow IT Workflows (Strategic Portfolio Management)Full-timeEmployee Type: RegularRegion: AMS - North America and CanadaWork Persona: FlexibleIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands...
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Servicenow Administrator
21 hours ago
Toronto, Canada Gravity Conseil Full timeDescription We are looking for a ServiceNow Administrator to join our team. This position is in hybrid mode and based in Toronto York Mills. Tâches We require a ServiceNow Administrator who can handle a variety of tasks. The ServiceNow Administrator will manage the ServiceNow environment, providing best practices. Key tasks: - Maintaining upgrades,...
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Toronto, Canada ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
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Toronto, Canada ServiceNow Full timeJob DescriptionJob Title: Sr. Business Process Consultant, ServiceNow HR and Workplace Service Delivery SolutionsThe Role A Business Process Consultant (BPC) for ServiceNow is a functional and process expert in the ServiceNow Expert Services Team on customer engagement teams – consulting with customers and guiding them in the endeavor of transitioning...
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Servicenow Administrator
2 weeks ago
Toronto, Canada KPMG Full timeOverview: At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity Due to growth with our ServiceNow platform, we have an exciting opportunity for a ServiceNow Administrator to join our ServiceNow support team. The...
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Toronto, Canada ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
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ServiceNow Administrator
1 week ago
Toronto, Canada Soroc Technology Full timeServiceNow Technical Specialist / Administrator – Contract Client: BankLocation: Toronto, 2 days a week onsiteDuration: 6 months Job Summary The ServiceNow Administrator / Developer is responsible for the day-to-day administration, configuration, and development of the ServiceNow platform. This role ensures platform stability, data integrity, and...
