Servicenow Administrator

1 week ago

Toronto, Canada KPMG Full time

Overview:
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Opportunity

Due to growth with our ServiceNow platform, we have an exciting opportunity for a ServiceNow Administrator to join our ServiceNow support team. The ServiceNow Administrator will report to the Senior EUS Manager with primary accountability to work with the ServiceNow team.

What you will do:

- Monitor ServiceNow Support work queue.
- Create, maintain, and enhance team dashboards, analytics, and reporting.
- Document, maintain, and update policies, procedures, and controls for the operations of the ServiceNow platform.
- Ensures operational integrity of workflows and configurations.
- Advise on features and functionality.
- Resolve basic incidents and fulfill routine service requests.
- Administrate the workflows on the software, implement new systems or add-ons.
- Commit to the continuous improvement, and learning development of ServiceNow best practices, tools, and technology.

What you bring to this role:

- Certified ServiceNow System Administrator. (Other ServiceNow certifications and trainings a plus)
- Be professional, friendly, and articulate in your communication and troubleshooting skills.
- Eager to take on new tasks/responsibilities and has passion for customer experience, operational excellence, and continuous development.
- Minimum 2+ years' experience as ServiceNow Administrator.
- Hardware and Software asset management experience is a nice to have.
- Prior experience in ServiceNow, leveraging scripted workflows, complex business rules, scripting, custom UI pages, ACLs, custom reporting, custom CMS/Employee Self Service Portals.
- Overarching understanding of ServiceNow Enterprise product suite.
- Hands-on experience in technical solution design, software specifications, conceptualization, and development.
- Flexibility to travel occasionally (within Canada)
- Flexibility to work after business hours when required.

**Keys to your success**

KPMG individuals
**Deliver Impact | Seek Growth | Inspire Trust **and understand that a diverse workforce enables us to deepen relationships and strengthen our business.

**Providing you with the support you need to be at your best**

For more information about KPMG in Canada’s Benefits and well-being, click here.

This is a remote/hybrid position. #li-remote

Our Values, The KPMG Way:
**Integrity**, we do what is right |
**Excellence**, we never stop learning and improving |
**Courage**, we think and act boldly |
**Together**, we respect each other and draw strength from our differences |
**For Better**, we do what matters

416-777-8002 or toll free 1-888-466-4778.

  • Senior Technical Consultant – ServiceNow IT Workflows

    1 week ago

    Toronto, Canada ServiceNow Full time

    Senior Technical Consultant – ServiceNow IT Workflows (Strategic Portfolio Management) Full-time Employee Type: Regular Region: AMS - North America and Canada Work Persona: Flexible It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow...

  • Senior Technical Consultant – ServiceNow IT Workflows

    1 week ago

    Toronto, Canada ServiceNow Full time

    Job DescriptionWhat You’ll Do in This RoleAs a Senior Technical Consultant – IT Workflows, you will serve as the functional and technical expert on federal customer engagements. You will guide customers in designing, configuring, and optimizing ServiceNow SPM (Strategic Portfolio Management) solutions—focusing on configuration over customization—to...

  • Senior Technical Consultant – ServiceNow IT Workflows

    1 week ago

    Toronto, Canada ServiceNow Full time

    Senior Technical Consultant – ServiceNow IT Workflows (Strategic Portfolio Management)Full-timeEmployee Type: RegularRegion: AMS - North America and CanadaWork Persona: FlexibleIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands...

  • Senior Technical Consultant – ServiceNow IT Workflows

    1 week ago

    Toronto, Canada ServiceNow Full time

    Senior Technical Consultant – ServiceNow IT Workflows (Strategic Portfolio Management)Full-timeEmployee Type: RegularRegion: AMS - North America and CanadaWork Persona: FlexibleIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands...

  • Sr. Business Process Consultant, ServiceNow HR and Workplace Service Delivery Solutions

    4 weeks ago

    Toronto, Canada ServiceNow Full time

    Sr. Business Process Consultant, ServiceNow HR and Workplace Service Delivery Solutions Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology...

  • Sr. Business Process Consultant, ServiceNow HR and Workplace Service Delivery Solutions

    4 weeks ago

    Toronto, Canada ServiceNow Full time

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...

  • Sr. Business Analyst/Process Consultant, ServiceNow HR and Workplace Service Delivery Solutions

    3 weeks ago

    Toronto, Canada ServiceNow Full time

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...

  • Sr. Business Analyst/Process Consultant, ServiceNow HR and Workplace Service Delivery Solutions

    3 weeks ago

    Toronto, Canada ServiceNow Full time

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...

  • ServiceNow Administrator

    7 days ago

    Toronto, Canada Soroc Technology Full time

    ServiceNow Technical Specialist / Administrator – Contract Client: BankLocation: Toronto, 2 days a week onsiteDuration: 6 months Job Summary The ServiceNow Administrator / Developer is responsible for the day-to-day administration, configuration, and development of the ServiceNow platform. This role ensures platform stability, data integrity, and...

  • ServiceNow Administrator

    7 days ago

    Toronto, Canada Soroc Technology Full time

    ServiceNow Technical Specialist / Administrator – Contract Client: BankLocation: Toronto, 2 days a week onsiteDuration: 6 months Job Summary The ServiceNow Administrator / Developer is responsible for the day-to-day administration, configuration, and development of the ServiceNow platform. This role ensures platform stability, data integrity, and...