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Installation Manager

4 months ago

Greater Toronto Area, Canada ABC Security Access Systems Full time

Installation Manager (Integrated Security Systems)


About ABC Security Access Systems

For over 85 years, ABC Security Access Systems’ mission has been to bring peace of mind to our customers by providing total security solutions and outstanding customer service.


We strive to maintain and grow our position as a leading security systems integrator, specializing in commercial, industrial, institutional, and government markets in the GTA.


To learn more about ABC Security, our products, and services, visit: www.abcsecurity.ca .


Position Overview

ABC Security is looking for a dynamic and  experienced Installation Manager to oversee and coordinate the installation technicians in the Project Management Department, as well as manage a small portfolio of projects.

 

The Installation Manager reports to the PMO Director.


Key Responsibilities

Technician Development and Management

  • Assist with the recruitment and selection of installation technicians.
  • Onboard new installation technicians.
  • Create, develop, and maintain KPIs for technicians.
  • Conduct formal performance reviews and provide feedback to installation technicians on an ongoing basis.
  • Develop and maintain the Technical Skills Matrix for each technician in the Project Management Department ; use the Technical Skills Matrix to develop installation technicians .
  • Ensure that installation technicians complete all mandatory training and schedule technicians for technical training as required.
  • Assist with scheduling installation technicians, ensuring proper and efficient utilization of their skills.
  • Manage/provide in-house training to technicians as necessary.
  • Provide technical support to technicians in person, and via phone and video as necessary.
  • Enforce organizational policies and procedures.
  • Be a champion of health and safety in the PMO and ensure that installation technicians work in a safe manner.

Inventory Management

  • Meet with technicians on a daily basis to review assigned materials for jobs and make approved changes or seek approval when required.
  • Manage inventory being taken out for jobs and retrieval of items not used (adjust inventory in software in collaboration with procurement personnel).
  • Manage and maintain equipment being signed in and out by technicians.
  • Assist with physical inventory and adjustments.
  • Address and document performance, behavioural, and interpersonal issues.

Project Management

  • Assist sales department by conducting site surveys.
  • Manage a small portfolio of projects.
  • Work with Project Managers, technicians, and clients to resolve installation issues.

Other

  • Assist with sourcing and vetting independent contractors and vendors and contribute to independent contractor and vendor management plan and assessment.
  • Assist the PMO Director with creating and implementing SOP and installation standards.
  • Other duties as assigned by management.


Knowledge, Skills, and Abilities, and Other Requirements 

  • Possess a solid working knowledge of installation, programming, troubleshooting, commissioning, and maintenance activities related to CCTV, access control systems, intercom systems, alarm systems, and structured cabling systems.
  • Please note that knowledge of installation of commercial door hardware, automatic door operators, hollow metal and wooden doors, electro-mechanical hardware, lock installation, and rekeying is considered an asset, but not a requirement.
  • Knowledge of building codes, as they pertain to fire and electrical codes as well.
  • Proficient in Microsoft Office programs. Computer literate in general, and able to learn new software.
  • Experience using Microsoft Project is preferred.
  • Experience using AutoCAD considered an asset.
  • Excellent verbal and written communication skills.
  • Ability to read and interpret blueprints, diagrams, submittals, specifications, schematics, and operational/product manuals.
  • Ability to pass a criminal records check​ if necessary.
  • Proven ability to work under pressure & meet deadlines.
  • Proven leadership and staff management abilities.
  • Detail-oriented with strong organizational and time management abilities.
  • Must be able to work as a part of a team or independently on projects from start to finish. Able to collaborate with a variety of internal and external stakeholders in a professional manner.
  • Must possess valid G driver’s license.


Experience

  • Minimum of ten years experience in the integrated security systems industry working as an installer of security devices/​systems. ​
  • Minimum of five years experience in the integrated security systems industry working in a people management role (experience as an Installation Manager is preferred).


Working Conditions

  • In the office (spending extended amount of time sitting at a desk, using the computer, telephone, etc.).
  • In the warehouse (retrieving, organizing, and staging inventory).
  • Driving to various project sites throughout the GTA.
  • In the field at various project sites throughout the GTA (e.g. construction sites, industrial sites, commercial sites, etc.).
  • Repeated lifting, bending, carrying, climbing, walking required.


Job Type

  • Permanent.
  • Full Time (40 hours per week).


Hours of Work

  • Monday to Friday, 8:30 a.m. to 5:00 p.m.
  • Overtime may be required from time to time.  


Location

  • ABC Security’s office and warehouse is located at 55 Queen’s Plate Drive, Etobicoke, Ontario M9W 6P2.
  • Project sites are located throughout the GTA.


Why You Should Consider Joining ABC Security Access Systems

  • Pay -$70,000 to $90,000 per year (based on experience)
  • Company vehicle and gas card
  • Group benefits (Life insurance, AD&D, LTD, prescription drugs, dental, vision, extended health, etc.)
  • Paid time off (Paid vacation, paid personal days, paid sick days, paid bereavement leave).
  • No on-call requirement
  • Ongoing and continuous training with company paid certifications
  • Work in a friendly and respectful environment where employee feedback is welcomed and acted upon
  • Company events 2-3 times per year
  • Etc.


Accessibility

ABC Security Access Systems is committed to providing an accessible workplace for all employees in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and its regulations. The company accommodates employees with disabilities in accordance with our Accommodation Policy. If you require an accommodation because of a disability, please contact Human Resources at hr@abcsecurity.ca to coordinate an appropriate accommodation at any point in the recruitment and selection process.


Inclusion & Diversity at ABC Security:

We foster an inclusive and diverse workforce, believing our strength stems from our individual differences. Our employees, partners, and clients continuously benefit from the innovation and creativity grounded in these values. We strive to be a company that attracts a diverse group of highly skilled people who know that their contributions will be valued and that they will be heard. We are committed to building a corporate culture with people who are excited to join our team, do their best work, and grow with us.


ABC Security thanks all applicants, however only those selected will be contacted.