Service Advisor

4 weeks ago


Nanaimo, British Columbia, Canada GAIN Group of Companies Full time
Luxury Automobile Service Advisor

We are seeking a skilled Service Advisor to join our team of automotive service professionals at BMW/MINI Nanaimo and Audi Nanaimo.

About Us

The GAIN Group of Companies is committed to delivering exceptional customer experiences and values precision, professionalism, and enthusiasm.

Why Join Our Team?
  • Competitive compensation package
  • Extended medical and dental benefits
  • Vehicle purchase and service incentives
  • Employee discounts at the Villa Eyrie Resort and the Vancouver Island Motorsport Circuit
  • Ongoing training and development opportunities
Key Responsibilities:
  1. Deliver exceptional customer service and communication at all times
  2. Accurately complete and review repair orders with customers
  3. Estimate costs and timelines for service and repair needs
  4. Schedule service and repair appointments efficiently
  5. E nsure all paperwork is accurate and detailed
Requirements:
  • Solid knowledge of the automotive service industry
  • Understanding of the mechanical components of automobiles
  • Experience with auto parts ordering systems and computerized work order systems
  • Strong multitasking skills with the ability to thrive under pressure
  • Exceptional attention to detail

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