MHCP Change Coordinator and Educator

Working Title: MHCP Change Coordinator and Educator

Job Class: Human Services Program Representative 1

Agency: Human Services Dept

Telework Eligible: Yes

Job ID: 96996

Location: St. Paul

Telework Eligible: Yes

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: Open to all qualified job seekers

Date Posted: 09/14/2026

Closing Date: 09/28/2026

Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office

Division/Unit: DHS-Central Office / HCA MPPS PR Training Homecare

Work Shift/Work Hours: Day Shift

Days of Work: Monday - Friday

Travel Required: Yes, up to 10%

Salary Range: $29.76 - $43.69 / hourly; $62,138 - $91,224 / annually

Classified Status: Classified

Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE

FLSA Status: Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities: Yes

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This posting may be used to fill multiple vacancies*

This position exists to monitor evolving Minnesota Health Care Programs (MHCP) information as it pertains to health care providers, in order to educate these providers and others (staff, associations, etc.) about MHCP coverage policies, billing procedures and related intake/delivery system/applications. Each trainer is assigned a number of MHCP provider types and is-or becomes-a subject matter expert in those provider types. Trainers work closely with staff in the Department of Human Services (DHS) divisions to stay up to date on MHCP policy and system changes to keep providers informed and able to do business with DHS/MHCP.

Responsibility Include

Develop expertise of assigned provider types, and build and maintain internal network of DHS staff members who possess subject matter expertise about MHCP in order to maintain and expand knowledge

Coordinate and document MHCP information as needed into existing and/or new DHS provider resources so that this information meets requirements and helps providers do business with DHS

Use MHCP basics and information to plan, develop and conduct workshops/seminars for MHCP enrolled provider organizations, related billing entities, industry panels and conferences, managed care organizations, and internal staff. Delivery methods include classroom presentations, computer lab instruction, focus group facilitation, web conferencing, online training, written instructions, site visits and one-on-one assistance as needed

Assist in functional/business analysis tasks needed to ensure that DHS/MHCP provider intake/delivery systems (MN-ITS, other provider applications) are designed and tested for user acceptance, instructions are written and maintained, and these systems/applications work for provider stakeholders

When assigned, participate in and represent DHS/MHCP on local industry initiatives and committees to bring the public program perspective into these initiatives to most effectively follow the land and, at the same time, reduce negative impacts on the provider community

Minimum Qualifications Two (2) years professional health care programs or public assistance experience demonstrating the following:

Experience with health care program policy and claims billing systems procedures, including the ability to apply this knowledge to claims billing systems;

Knowledge of health care provider information needs and business practices/processes; AND

Experience providing training, facilitating group presentations or similar audience-based demonstrations.

Technical aptitude and experience using video communication software such as Webex, MS Teams or similar platforms

Bachelor’s degree or higher in public administration, psychology, social work, public health, education or related field may substitute for one (1) year of professional experience.

Preferred