Remote Referral Specialist
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Workplace Options:
Founded in 1982, WPO is the largest independent provider of wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.
Current Opportunity: Referral Specialist (French Speaking)
Location: Ontario
Hybrid/Remote/Onsite: Hybrid or Remote depending on your proximity to our Toronto office
Salary: $45,000 CAD per year plus bonus and competitive benefits offering
Languages: English and French
Vacancy Status: Existing vacancy
What you will do:
The Referral Specialist assists the Workplace Options Clinical Service Delivery teams by identifying available mental health professionals for our clients who are in need of short-term counselling assistance around the world.
Responsibilities:
- Review clinical intakes.
- Identify clients’ needs and match the appropriate provider with client using our proprietary database.
- Recruit mental health professionals to the Workplace Options network.
- Enter provider information into our database/case management system.
- Maintain strict confidentiality of our clients’ information.
- Communicate provider information to our clients.
- Proactively manage caseload.
- Any other delegated responsibilities and specially assigned duties, as management deems necessary.
- Bachelor’s Degree required.
- Strong communication skills in both written and spoken French and English.
- Able to work in a fast-paced work environment.
- Able to Multitask while maintaining a high level of quality and productivity.
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