Senior Manager, Control Testing Reporting and Operations

Job Description What is the opportunity? The Senior Manager, Control Testing Reporting and Operations is a strategic role that bridges testing execution with data-driven insights and process. You'll play a key part in the control testing function, responsible for orchestrating the team's testing activities while transforming raw testing data into actionable intelligence.

What will you do?

Maintain and update the team's testing schedule, tracking completion status, due dates, and resource assignments across all active engagements

Build and maintain Excel-based dashboards and reporting tools to track testing completion, deficiency counts, aging issues, and remediation progress

Perform data analysis on control testing results to identify trends, recurring failures, and areas requiring deeper investigation

Identify repetitive manual tasks within the testing cycle that are candidates for automation or AI-assisted processing

Support the build-out of automated reporting templates and testing workflows using available tools (Excel macros, Power Query, Python, or RPA)

Prepare and maintain testing trackers, issue logs, and status reports to support team-wide visibility and accountability

Ensure all workpapers, evidence files, and supporting documentation are stored and organized per quality standards

Develop team capability in translating data into compelling narratives; coach team members on how to articulate findings in both technical and business terms for different audiences

Model cross-functional collaboration, represent and escalation issues and opportunities to senior leadership

What do you need to succeed? Must-have

7+ years of experience in IT Risk, IT Audit, or technology controls within the financial services industry, with at least 2 years in a team lead or supervisory capacity

Bachelor’s degree in information systems, Computer Science, Finance, or a related field

Strong understanding of data analytics and governance frameworks; ability to investigate and articulate the "story" behind control testing data—not just what the numbers show, but why patterns emerge; demonstrated capability to translate technical data insights into business-relevant narratives. Note: Control testing execution is not required for this role; expertise in understanding and analyzing the data generated by control testing activities is essential.

Advanced Excel proficiency including pivot tables, Power Query, VLOOKUP/XLOOKUP, conditional formatting, and dashboard construction; expertise in designing advanced reporting models (dashboards, KRI trackers, issue aging reports, testing coverage summaries); ability to build and automate recurring management reports (weekly, monthly, quarterly); data analytical mindset to identify patterns, systemic weaknesses, and recurring failures

Experience with scheduling, resource planning, and team capacity management in a structured program environment

Familiarity with GRC platforms (ServiceNow GRC, RSA Archer, or equivalent) and document management systems

Exceptional reporting and communication skills

Professional certifications strongly preferred (CISA, CRISC, CISSP, CIA, or CPA)

Familiarity with one or more industry frameworks (COBIT, NIST CSF, ISO 27001, ITIL)

Nice-to-have

Advanced knowledge of process automation tools and emerging AI-assisted analytics capabilities

Experience leading or supporting digital transformation initiatives within risk and compliance functions

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Opportunities to take on progressively greater accountabilities

Access to a variety of job opportunities across business

Job Skills Critical Thinking, Cyber Security Management, Decision Making, Detail-Oriented, Information Security Management, Information Technology Security, Interpersonal Relationship Management, IT Security Architecture, Performance Management (PM)

Additional Job Details Address:

16 YORK ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5