Senior Service Advisor

4 weeks ago

Metro Vancouver, Canada Crysalis People Solutions Full time

We are looking for a personable Senior Service Advisor to act as the liaison between our customers and our service technicians. To be successful in this role you should have excellent customer service, interpersonal and communication skills as well as a strong understanding of vehicle repair issues and automotive technology.


If this describe you then we’d like to hear from you. Here are a few more details about us and what we’re looking for.


ABOUT THE COMPANY AND THE JOB:


Our client is a boutique automotive repair shop located in South Vancouver that’s been around for more than 30 years. For the past 7 years they’ve been voted the Best Auto Repair Shop in Vancouver by the Georgia Straight.


In an industry not always known for its ethics, they attribute their success to their transparency, honesty and value for service. Their loyal customers trust them and value quality and well-maintained cars.


They service a wide variety of car and light truck makes and models including lots of high-end luxury cars. Their shop is bright and very well equipped with modern tools and equipment. They have a great team of happy employees who love to have a laugh and are looking for someone who will fit in easily.


They are always striving to make things easier and do their job better, so they’ve built systems and procedures to ensure that all jobs are done efficiently, easily and consistently and they expect all their employees to contribute to our continuous improvement philosophy.


WHAT YOU GET:


If you join, you’ll get to work in a well maintained, bright automotive repair shop with the latest equipment. A team of great people that make your workdays fun and enjoyable.As well as a great base salary of $70-80,000 per year, generous performance bonuses, an excellent benefit plan and evenings and weekends off.


If this sounds like it’s exactly what you’ve been looking for and have the following skills and experience, then we want to hear from you.


RESPONSIBILITIES & REQUIREMENTS:


As our Senior Service Advisor, your primary responsibility is to manage the day-to-day operations of the shop so clients are satisfied with their experience; technicians are meeting billable hour targets; and service appointments are consistently booked to capacity.


To do this successfully you’ll need the following skills and experience:


  • Working knowledge of automobiles, typical breakdowns and how to maintain them as technology changes.
  • Extensive knowledge of automotive parts for different makes of cars.
  • Workflow management of a similar sized repair shop.
  • People management.
  • Operational problem solving.
  • Strong client service skills with the ability to balance client satisfaction with profitability.
  • Excellent financial skills with the ability to assess profitability through key performance indicators.
  • Demonstrated interpersonal and conflict management skills.
  • Sales skills with the ability to describe the benefits of our products and services so clients want it without ever feeling sold to.
  • Strong computer and software skills.
  • Excellent communication skills with the ability to communicate complex technical concepts to laypeople and to translate symptoms to repair terminology.
  • Detail oriented with the ability to follow up on multiple concurrent questions and tasks without letting anything fall through the cracks.
  • Must have a valid drivers’ license.


If you have what it takes to join our team then send your resume. We look forward to working with you

  • Senior Service Advisor

    1 week ago

    Vancouver, Canada Crysalis People Solutions Full time

    We are looking for a personable Senior Service Advisor to act as the liaison between our customers and our service technicians. To be successful in this role you should have excellent customer service, interpersonal and communication skills as well as a strong understanding of vehicle repair issues and automotive technology. If this describe you then we’d...

  • Service Advisor

    1 week ago

    Vancouver, Canada Regency Lexus Parts & Service Full time

    We're looking for an individual who is interested in a long-term career as an automotive service consultant. By providing a world-class luxury service experience for each client and by exceeding their expectations, you help improve our customer service experience. These are values we respect and seek out in employees. As the demand for Lexus vehicles grows,...

  • Senior Financial Advisor

    4 weeks ago

    Vancouver, Canada Scotiabank Full time

    Senior Financial Advisor At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the...

  • Senior Advisor, Environmental, Social and Governance

    1 month ago

    Vancouver, Canada Chartered Professional Accountants of British Columbia Full time

    Position: Senior Advisor, Environmental, Social and Governance (ESG) Reports to: Executive Vice President, Corporate Services and Chief Financial Officer Dotted line to the President and Chief Executive Officer Contract type: Indefinite, Full Time The Chartered Professional Accountants of Briti

  • Service Advisor

    1 month ago

    Vancouver, Canada Company of Cars Full time

    Salary: 45,000 - 75,000 **Vancouver Mitsubishi is the Lower Mainland's newest Mitsubishi dealership!** Our showroom is conveniently located on Clark Drive, just minutes away from Downtown. Our location includes a luxury 12,000 square foot showroom, with a large selection of new Mitsubishi models and luxury pre-loved inventory! As we are still a new...

  • Senior Financial Advisor MFDA

    5 days ago

    Vancouver, Canada Canadian Imperial Bank of Commerce Full time

    Senior Financial Advisor MFDA page is loaded Senior Financial Advisor MFDA Apply locations Vancouver, BC time type Full time posted on Posted 30+ Days Ago job requisition id 2301789 We’re building a relationship-oriented bank for the modern world. We need talented, passionate...

  • Service Advisor

    1 month ago

    Vancouver, Canada Carter Honda Full time

    Carter Honda is excited to announce that an opportunity has opened for a Full-Time Service Advisor to join our successful team. Looking for a great opportunity to work in the Carter Auto Group? When you're in the car business and 70 percent of your sales come from repeat customers and referrals, you're doing something right. For the 450 employees of the...

  • Dealership Service Advisor

    1 month ago

    Vancouver, Canada Vancouver Pre-Owned Full time

    Job Overview: We are seeking a skilled Service Advisor to join our team at our repair shop. The Service Advisor plays a crucial role in ensuring customer satisfaction by providing exceptional service and guidance on vehicle maintenance and repairs. **Duties**: - Greet customers and assess their service needs - Provide accurate estimates for repairs and...

  • Senior Legal Advisor

    3 days ago

    Vancouver, Canada EBC Full time

    Job Offer Share the Offer Senior Legal Advisor At EBC, we appreciate the rigor of the working methods and the expertise of our employees, and they are proud to work for a major company that respects them and places their health and safety above all else. Working at EBC means joining a growing construction company, active across Canada and in a variety...

  • Service - Advisor

    1 month ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...

  • Service Advisor

    4 weeks ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...

  • Service Advisor

    4 weeks ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...

  • Senior Advisor

    4 weeks ago

    Vancouver, Canada PMI Canadian West Coast Chapter Full time

    Job DescriptionAs Senior Advisor, you will be involved in:Provide strategic advice on approaches to the development, procurement and delivery of major infrastructure projectsCollaborate with key stakeholders and cross-functional teams to ensure alignment and effective communication throughout the project lifecycle.Advise and identify risks associated with...

  • Service Advisor

    1 month ago

    Vancouver, Canada Porsche Centre Vancouver Full time

    **Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!*** **Porsche Centre Vancouver** is currently looking to fill a position of a **Service Advisor.** Reporting to the service manager, the service advisor is responsible for promptly and courteously serving all...

  • Senior Corporate Project Advisor

    7 minutes ago

    Vancouver, BC, Canada Sedgwick Full time

    Sedgwick Senior FP&A Advisor Tulsa , Oklahoma Apply Now Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. And it means working in an environment that celebrates diversity and is fair and inclusive. to support corporate departments and/or consolidation of results as needed. Serves as key...

  • Ethics Services Facilitator

    4 weeks ago

    Vancouver, Canada Providence Healthcare Full time

    **Article Flag: Mandatory Vaccination Please Note**: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be...

  • Ethics Services Facilitator

    1 month ago

    Vancouver, Canada Providence Health Care Full time

    REQ: PHC23-138456 - Work Area: Ethics Network - Base Site: St Paul's Hospital - City: Vancouver - Status: Temporary Full Time - End Date: Jan 21, 2024 - FTE: 1.00 - Job Category: Management/Non Union - Post date: Jan 5, 2023 - Category: Acute Care Hospital Corporate - Hours: 0800-1600 - As per the current Public Health Orders (Long Term Care/Seniors Assisted...

  • Service - Advisor

    1 month ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    We have a great career opportunity for you to join Jim Pattison Hyundai Northshore as a Service Advisor! If you are a personable, thoughtful and tech-savvy individual who strives to achieve excellence in customer satisfaction, this position is for you! Why join us - Competitive compensation plans. - Unlimited opportunities for growth and development. -...

  • Senior Financial Advisor

    17 hours ago

    Vancouver, British Columbia, Canada Scotiabank Full time

    Requisition ID: 199335Join a dedicated and successful team, focused on achieving goals, in a diverse and high-performing environment.About the positionYour role as...Senior Financial AdvisorAt Scotiabank, we support employees in shaping their futures - where they can thrive and succeed together. With a strong emphasis on diversity and inclusion and a culture...

  • Internal Service Advisor

    7 days ago

    Vancouver, Canada Porsche Centre Vancouver Full time

    Do you aspire to be part of Canada's foremost Automotive Group? If the answer is affirmative, the Dilawri Lifestyle stands at your service! Presently, an opening for the role of **Internal **Service Advisor** exists at **Porsche Centre Vancouver**. As an Internal Service Advisor, you will operate under the tutelage of the Assistant Service Manager. Your...