Remote Manager, Learning Deployment

About PulseLearning

PulseLearning is an award-winning custom learning provider that creates outcome-focused solutions that have a measurable impact on our clients. Headquartered in Ireland, we have teams in the US, Canada, Europe, and Australia.

We are a one-stop shop for a wide variety of custom learning solutions and services, including eLearning, ILT/VILT, blended learning, live-action and animated video, games, AR/VR, localization, learning strategy, and staff augmentation services.

PulseLearning takes a customer-centric approach, and we are proud of the trusted relationships we have built with our long-standing clients. We are committed to continuing to strengthen these relationships while creating new opportunities for growth.

Position Overview

The Manager, Learning Deployment is responsible for leading and managing the successful deployment of Global Learning & Development (L&D) solutions across the Learning Technology Ecosystem (LTE).

This role oversees end-to-end learning deployment activities across platforms such as Content Management Systems (CMS), Global Learning Management Systems (GLMS), virtual classroom platforms, Degreed, MTM, and other collaboration and learning technologies.

The Manager, Learning Deployment serves as a key point of contact for learning deployment initiatives, providing operational leadership, technical guidance, stakeholder consultation, and project management support. The role ensures learning solutions are deployed accurately, efficiently, and in accordance with established Global L&D standards and processes.

Key Responsibilities

Learning Deployment & Content Management

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• Lead the end-to-end deployment of learning solutions across LTE platforms, including CMS, GLMS, virtual classroom platforms, Degreed, MTM, and collaboration tools.
  
• Oversee pre-launch, launch, and post-launch deployment activities to ensure learning solutions are delivered accurately and on schedule.
  
• Manage the development and maintenance of collection sites, sub-sites, and pages used to host and organize learning content.
  
• Create and manage evaluation links and coordinate reporting requirements for deployed learning solutions.
  
• Serve as a key advisor on content and deployment standards, ensuring adherence to Global L&D requirements for naming conventions, tagging, testing, and quality assurance.
  
• Oversee content inventory, archiving, retirement, and annual maintenance activities.
  
• Partner with ITS, Digital HR, and other stakeholders to resolve technical issues and support platform enhancements.
  

Stakeholder Consultation & Engagement

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• Provide consultation and guidance to stakeholders on learning deployment processes, standards, and best practices.
  
• Build and maintain strong working relationships with Global L&D teams, Member Firms, ITS, C&K, Digital HR, external vendors, and other key stakeholders.
  
• Serve as a primary point of contact for deployment-related inquiries, escalations, and operational requirements.
  
• Provide clear and organized onboarding and deployment guidance to internal and external stakeholders.
  
• Facilitate effective communication across teams to ensure expectations, timelines, risks, and dependencies are clearly understood.
  

Project & Program Management

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• Lead large-scale and cross-functional learning deployment projects from planning through implementation and post-launch support.
  
• Develop and manage deployment schedules, milestones, dependencies, risks, and stakeholder communications.
  
• Ensure deployment activities remain aligned with Global L&D priorities, standards, and timelines.
  
• Coordinate Train-the-Facilitator (TTF), Virtual Classroom (VC), and Instructor-Led Training (ILT) deployments, including associated scheduling and logistical requirements.
  
• Monitor and report on deployment progress, risks, issues, and outcomes.
  
• Proactively identify opportunities to improve deployment processes, workflows, and coordination practices.
  

Platform Expertise & Technical Support

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• Develop and maintain strong working knowledge of LTE platforms and associated learning technologies.
  
• Provide guidance and support to content developers, learning tea