Desktop Support Specialist

4 weeks ago


Richmond Hill, Canada hireVouch Full time

Our client is seeking a Desktop Support Specialist (Tier 1) to join their team. The successful candidate will provide advanced troubleshooting and resolution for complex software and hardware issues, ensuring seamless IT operations.Responsibilities:Handle escalated issues from Tier 1, providing in-depth troubleshooting and resolution for complex software and hardware problems.Assist with installation, configuration, and support for enterprise software applications to ensure smooth and efficient operation.Diagnose and resolve hardware issues, including desktops, laptops, printers, and other peripherals.Provide support for operating systems, network connectivity issues, and system performance optimization.Maintain detailed records of incidents, solutions, and troubleshooting steps to ensure knowledge sharing and continuous improvement.Provide on-site support for urgent and complex issues that cannot be resolved remotely.Set up and configure new IT equipment, including desktops, laptops, monitors, and other peripherals.Perform regular maintenance tasks to prevent issues and ensure optimal performance of IT systems and equipment.Offer training sessions and one-on-one support to help users understand and utilize their IT resources effectively.Support and manage Microsoft technologies such as Microsoft 365, Azure, and Windows.Acquire and utilize knowledge of healthcare software and related technologies as necessary.Requirements:Proven experience in a Tier 1 IT support role.Strong knowledge of Microsoft 365, Azure, and Windows operating systems.Experience with enterprise software applications and hardware troubleshooting.Excellent problem-solving skills and the ability to work under pressure.Strong communication skills and the ability to explain technical issues to non-technical users.Ability to document issues and resolutions clearly and concisely.Experience in a healthcare setting is a plus but not required.Applicants must be legally eligible to work in Canada



  • Richmond Hill, Ontario, Canada hireVouch Full time

    Our client is seeking a Desktop Support Specialist (Tier 1) to join their team. The successful candidate will provide advanced troubleshooting and resolution for complex software and hardware issues, ensuring seamless IT operations.Responsibilities:Handle escalated issues from Tier 1, providing in-depth troubleshooting and resolution for complex software and...


  • Richmond Hill, ON, Canada hireVouch Full time

    Our client is seeking a Desktop Support Specialist (Tier 1) to join their team. The successful candidate will provide advanced troubleshooting and resolution for complex software and hardware issues, ensuring seamless IT operations. Responsibilities: Handle escalated issues from Tier 1, providing in-depth troubleshooting and resolution for complex software...


  • Richmond Hill, ON, Canada hireVouch Full time

    Our client is seeking a Desktop Support Specialist (Tier 1) to join their team. The successful candidate will provide advanced troubleshooting and resolution for complex software and hardware issues, ensuring seamless IT operations. Handle escalated issues from Tier 1, providing in-depth troubleshooting and resolution for complex software and hardware...


  • Richmond Hill, ON, Canada hireVouch Full time

    Our client is seeking a Desktop Support Specialist (Tier 1) to join their team. The successful candidate will provide advanced troubleshooting and resolution for complex software and hardware issues, ensuring seamless IT operations. Handle escalated issues from Tier 1, providing in-depth troubleshooting and resolution for complex software and hardware...

  • Desktop Support

    1 week ago


    Richmond Hill, Ontario · Computer/Software, Canada hireVouch Full time $60,000 - $90,000 per year

    Our client is seeking a Desktop Support Specialist (Tier 1) to join their team. The successful candidate will provide advanced troubleshooting and resolution for complex software and hardware issues, ensuring seamless IT operations. The role requires a focus on Microsoft technologies, with a significant emphasis on supporting Microsoft 365, Azure, and...


  • Richmond Hill, Canada Tesla Full time

    What to Expect Tesla is currently seeking a technical Desktop Support Technician to join our team in Richmond Hill, Ontario, Canada. The IT Services position within the IT Operations team will be on the front lines of Tesla’s IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities,...


  • Richmond, Canada Teck Resources Limited Full time

    **Description**: As Canada’s largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Reporting to the...

  • Jr Desktop Support

    7 days ago


    Richmond, Canada MDA Full time

    For those who dream of advancing our space in the Universe and on Earth, we’ll take you there. Serving the world from our Canadian home and our global offices, MDA is an international space mission partner and robotics & space operations, satellite systems and GeoIntelligence pioneer with a 50-year story of firsts on and above the Earth. Today, we're...


  • Richmond Hill, Canada Global Industrial Full time

    **Responsibilities**: - Provide support services for our office staff and warehouse facilities as well as remote support for our other office operations. **Qualifications**: - Must have excellent root-cause assessment, troubleshooting and remediation skills for the full scope of local and WAN network issues. - Ability to thoroughly analyze, test,...


  • Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...