C200 - Residential Support Worker - (Full Time)

Job Title: ResidentialSupport Worker (Full Time) Number of Position: 1 Competition Number: C200 Location: Rising Sun Position Status: Full Time - Permanent

Shift Timings & Days: (Monday - Friday) 12:00 am - 08:00 am

Reports to: Program Manager, Rising Sun

Compensation: (Grid 21) $29.76 - $31.64

Job Summary: TheResidential Support Worker at Phoenix Society is a member of the integratedservices team. In line with the overall purpose of facilitating the capacitybuilding of participants to maximize their community reintegration andsupporting residents who are transitioning out of Federal CorrectionalInstitutions, the Residential Support Worker is accountable for: clientsupervision and monitoring, assessing public risk and client needs, clientsupport, community building with Corrections Service Canada, local police andother external partnerships.

Responsibilities: ClientServices

Support the clients inadhering to the community guidelines set out in both their CSC conditions and ProgramAgreement conditions

Support clients withtheir community reintegration plans by maintaining accurate logging anddocumentation as required by the Societyand Corrections Service Canada.

Build a therapeuticrelationship to support the client in their life skills and goals

Support properreporting/documentation and collaboration for: breach of conditions whichinclude but are not limited to: suspected alcohol or drug use; clients who latefor curfew and/or do not return home; escalating, unsafe behaviour; emergencymedical situations; client requests to go to the hospital; and power failures,fire, or other emergency conditions which require staff supervision orconsultation

Respond to emergencieswithin a moments notice, via rapid response to all areas of the CRF building,as per established protocols

Once trained through CSCand Management/Case Managers at Rising Sun, Male- identifying staff mustsupport Urinary Analysis requirement such as scheduling appointment withclient, ensuring client follows established protocols, labelling and signing,and arranges pick up with specified receivers

Delivering food toresidents of Rising Sun and to push food cart around the various CRF floors

House walks for 3-6 timesper shift on all the floors of the CRF, ensuring safety and presence ofresidents

As directed, providesmedication assistance to residents, including meeting residents at designatedoff-property locations (up to 100 meters), in accordance with organizationalpolicies, safety procedures, and applicable legislation

Administration

Supportadministrative tasks including photocopying; case documentation; databaseentry; filing; and answering phones

Maintaincleanliness and organization of the office. Wipe down desktops and countertopsand take out garbage as required

Packrooms, lift and organize boxes during room packs of residents, weighing between20-30 pounds

Performother duties as required

Qualifications:

Grade12

Certificatein Community Social Service

Recent,related experience of one year working with marginalized populations, substanceuse services, mental health, corrections, etc

The ability to understand the dynamics of offenderbehaviour and assess their needs and risks

The skills to counsel offenders, form effectiverelationships and gain trust

The skills to understand the use of authority insupervision and to intervene effectively in crisis situations

The ability to assist offenders in identifying andsolving practical problems involved in their successful reintegration into the community

The ability to assist offenders in identifying andobtaining community services required for their successful reintegration

Skills in communicating effectively, both orally andin writing

The ability to demonstrate cultural competence andrespect for diversity

Satisfactorycompletion of police fingerprinting and enhanced security reliabilityclearance

Satisfactorycompletion of Employee Immunization Record is required

Satisfactorycompletion of Nonviolent crisis intervention (NVCI) certification

FirstAid Level 1 with CPR is required

Skills & Knowledge:

Knowledge of Windows, MicrosoftWord, Excel, and database management systems

Knowledge of and ability tooperate standard office equipment, including telephone system, fax machine,photocopier, printer, etc.

Highlevel of integrity and dependability with a strong sense of urgency andresults-orientation

Strongproblem solving, analytical, and creative skills with the ability to exercisesound judgement and make decisions based on accurate and timely analyses

Stronginterpersonal skills and ability to communicate effectively in writing andverbally in English

Abilityto engage