Director of Operations

2 days ago

Cold Lake, Canada Stepping Stones Crisis Society Full time

Stepping Stones is accepting applications for a full time, permanent, Director of Operations, in preparation for the expansion of their programs and completion of the new location. 

 

Stepping Stones Crisis Society

is dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they provide a safe and nurturing environment where those in need can find refuge, support, and resources to rebuild their lives. They offer a range of services, including emergency shelter, counselling, education, and advocacy, all aimed at empowering clients to overcome their challenges and achieve long-term stability and safety.

The Director of Operations will oversee day-to-day operations across multiple departments, ensuring that Stepping Stones Crisis Society delivers high-quality services in line with its mission to support individuals affected by domestic violence and those in crisis. This role reports directly to the CEO and will manage various administrative and support staff.


Duties and Responsibilities 

  • Oversee daily operations, including shelter services, outreach programs, security, kitchen, facilities and housekeeping, ensuring efficient and effective service delivery. 
  • Collaborate with the Senior Manager of Client Care on the creation, monitoring, and implementation of frontline programs, ensuring that they meet client needs and align with organizational goals.  
  • Develop, implement, and monitor operational policies, standards, and procedures to streamline workflows and improve productivity related to shelter management, client safety, and service delivery. 
  • Work with the facilities and security teams to ensure a safe, welcoming, and functional environment for both staff and clients. 
  • Ensure compliance with federal, provincial, and local regulations, including health and safety requirements for shelters and crisis support facilities. 
  • Supervise and mentor department heads.
  • Facilitate training and development to build a high performing and motivated team. 
  • Collaborate to develop and manage operational department budgets. 
  • Work closely with CEO to align operational strategies with long term goals.
  • Lead initiatives to expand and enhance Stepping Stones' services and programs, including future shelter and outreach expansions. 
  • Contribute to capital campaign efforts by providing operational requirements and infrastructure planning input.
  • Establish and maintain relationships with community partners, including local law enforcement, healthcare providers, and other support organizations, to facilitate referrals and enhance client support. 
  • In conjunction with the Management Team serve as a liaison with internal and external stakeholders, promoting a culture of open communication and collaboration.
  • Represent Stepping Stones Crisis Society in relevant community forums, strengthening the organization’s network and community presence. 

 

Education 

  • Bachelor’s degree in business administration, Nonprofit Management, Public Administration, or related field; Master’s degree preferred. 

 

Experience and Skills 

  • Minimum of 5-7 years of progressive experience in operations management, with at least 2 years in a leadership role in a nonprofit or social service organization.
  • Strong leadership and team management abilities.
  • Excellent organizational, problem-solving, and decision-making skills.
  • Proficiency in financial management, budgeting, and planning.
  • Ability to manage multiple priorities and adapt to a dynamic work environment.
  • Knowledge of legal and regulatory requirements affecting nonprofit operations.
  • Proficiency in Microsoft Office, SharePoint, and other relevant tools. 

  • Director of Operations

    1 week ago

    Cold Lake, Canada Stepping Stones Crisis Society Full time

    Stepping Stones  is accepting applications for a full time, permanent, Director of Operations , in preparation for the expansion of their programs and completion of the new location.    Stepping Stones Crisis Society is dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they...

  • Director of Operations

    1 week ago

    Cold Lake, Canada Stepping Stones Crisis Society Full time

    Stepping Stones is accepting applications for a full time, permanent, Director of Operations, in preparation for the expansion of their programs and completion of the new location.  Stepping Stones Crisis Societyis dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they...

  • Director of Operations

    1 week ago

    Cold Lake, Canada Stepping Stones Crisis Society Full time

    Stepping Stones is accepting applications for a full time, permanent, Director of Operations, in preparation for the expansion of their programs and completion of the new location.  Stepping Stones Crisis Societyis dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they...

  • Director of Operations Lead

    1 week ago

    Cold Lake, Alberta, Canada Stepping Stones Crisis Society Full time

    Stepping Stones Crisis Society is a renowned non-profit organization dedicated to providing support and resources to individuals and families affected by domestic violence and crisis situations. Located in Cold Lake, Alberta, our organization strives to create a safe and nurturing environment where those in need can find refuge, support, and the tools...

  • Director Of Operations

    1 week ago

    Cold Lake, AB, Canada Stepping Stones Crisis Society Full time

    Stepping Stones is accepting applications for a full time, permanent, Director of Operations , in preparation for the expansion of their programs and completion of the new location. Stepping Stones Crisis Society is dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they...

  • Operations Director for Crisis Support Services

    2 days ago

    Cold Lake, Alberta, Canada Stepping Stones Crisis Society Full time

    Job SummaryWe are seeking an experienced Operations Director to lead our day-to-day operations and ensure the delivery of high-quality services at Stepping Stones Crisis Society. This role is responsible for overseeing multiple departments, developing operational policies, and managing budgets.About UsStepping Stones Crisis Society is a nonprofit...

  • Director of Fund Development

    3 weeks ago

    Cold Lake, Canada Stepping Stones Crisis Society Full time

    Stepping Stones Crisis Society  is accepting applications for a full-time, permanent Director of Fund Development  role. Stepping Stones is dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they provide a safe and nurturing environment where those in need can find refuge,...

  • Director of Fund Development

    3 weeks ago

    Cold Lake, Canada Stepping Stones Crisis Society Full time

    Stepping Stones Crisis Society is accepting applications for a full-time, permanent Director of Fund Development role.Stepping Stones is dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they provide a safe and nurturing environment where those in need can find refuge,...

  • Director of Fund Development

    3 weeks ago

    Cold Lake, Canada Stepping Stones Crisis Society Full time

    Stepping Stones Crisis Society is accepting applications for a full-time, permanent Director of Fund Development role.Stepping Stones is dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they provide a safe and nurturing environment where those in need can find refuge,...

  • Operations Manager

    1 week ago

    Cold Lake, Alberta, Canada Stepping Stones Crisis Society Full time

    Job DescriptionWe are seeking an experienced Operations Manager to oversee the daily operations of our crisis support services.The successful candidate will have a strong background in operations management, with a minimum of 5-7 years of experience in a leadership role within a nonprofit or social service organization.The Director of Operations will be...

  • Director, Finance and Treasurer

    1 month ago

    Elliot Lake, Canada City of Elliot Lake Full time

    p>The City of Elliot Lake is seeking an experienced and strategic Director of Finance/Treasurer to lead our Finance Department through a transformative period. Reporting to the Chief Administrative Officer (CAO), you will oversee the overall operations of the Treasury Department. As the City’s Treasurer, this role ensures compliance with legislative...

  • Policy Operations Specialist

    1 week ago

    Cold Lake, AB, Canada Stepping Stones Crisis Society Full time

    Stepping Stones is accepting applications for a full time, permanent,  Director of Operations , in preparation for the expansion of their programs and completion of the new location.    Stepping Stones Crisis Society is dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta,...

  • Executive Director, Forestry Operations

    2 weeks ago

    Slave Lake, Canada Osborne Financial Search Full time

    Job OverviewWe are seeking an experienced leader to fill the role of Executive Director, Forestry Operations. This position will be responsible for overseeing the company's forestry operations and ensuring that they are aligned with our strategic goals.

  • Non-Profit Fundraising Leader

    1 week ago

    Cold Lake, Alberta, Canada Stepping Stones Crisis Society Full time

    Director of Fund DevelopmentA key leadership role at Stepping Stones Crisis Society is available for a skilled Director of Fund Development. This full-time position is based in Cold Lake, Alberta.Stepping Stones Crisis Society supports individuals and families affected by domestic violence and crisis situations. They provide a safe environment where those in...

  • Director of Community Development and Outreach

    1 week ago

    Cold Lake, AB, Canada Stepping Stones Crisis Society Full time

    Stepping Stones Crisis Society is accepting applications for a full-time, permanent Director of Fund Development role. Stepping Stones is dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they provide a safe and nurturing environment where those in need can find refuge,...

  • Director Of Fund Development

    1 week ago

    Cold Lake, AB, Canada Stepping Stones Crisis Society Full time

    Stepping Stones Crisis Society is accepting applications for a full-time, permanent Director of Fund Development role. Stepping Stones is dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they provide a safe and nurturing environment where those in need can find refuge,...

  • Hotel Operations Director

    4 weeks ago

    Burns Lake, Canada Travellers Motel Full time

    Job DescriptionWe are seeking a highly skilled Hotel Operations Director to join our team at Travellers Motel. This is a full-time position that requires strong leadership and management skills.ResponsibilitiesPolicies and Procedures: Develop and implement policies and procedures for daily hotel operations to ensure efficient and effective delivery of...

  • Director of Operations and Strategic Growth

    1 week ago

    Cold Lake, Alberta, Canada Stepping Stones Crisis Society Full time

    About Stepping Stones Crisis SocietyStepping Stones Crisis Society is a renowned non-profit organization dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, they provide a safe and nurturing environment where those in need can find refuge, support, and resources to rebuild their...

  • Senior Clinical Operations Director

    1 week ago

    Williams Lake, Canada Interior Health Authority Full time

    Job SummaryWe are seeking a highly skilled Senior Clinical Operations Director to join our team at Interior Health Authority.About the RoleThe Senior Clinical Operations Director is accountable for ensuring excellence in patient-centered care within assigned clinical areas. They will provide leadership and direction for operations, management, utilization,...

  • Program Director for Crisis Management

    2 weeks ago

    City of Cold Lake, Canada Lakeland HR Solutions Full time

    Job DescriptionLakeland HR Solutions is seeking a dedicated Program Director for Crisis Management to join our team. This role requires a strong leader who can oversee day-to-day operations and ensure the delivery of high-quality services at Stepping Stones Crisis Society.About Stepping Stones Crisis SocietyStepping Stones Crisis Society is a nonprofit...