Remote Technical Support Specialist
2 days ago
Winnipeg, Manitoba, Canada
Trakstar
Full-time
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
Infinity Software, part of Aquila, is hiring a Customer Support Specialist for a fully remote role serving a portfolio of clients in the US and Canada. You will handle inquiries, troubleshoot issues, and guide users through features from 9 AM to 5 PM PST.
Reporting to the Senior Manager, Customer Success, you will triage requests, document solutions, and contribute to knowledge sharing and product feedback. The role emphasizes responsiveness, accuracy, and a friendly, professional tone.