Information Technology Support Technician

3 weeks ago


Brampton, Canada Amir Quality Meats Inc. Full time

Who we are

Amir Quality Meats is one of Canada’s largest and most trusted independent processors and distributors of halal meats. Canadian-Muslim owned, and only producing high quality halal food that we supply across the GTA and Canada. Employing over 200 people and serving 9 provinces with over 300 clients, Amir Quality Meats processes over 12M kilograms of chicken annually


Position Title

AP & AR Assistant


Position Summary

Amir Group operates across three locations in Brampton and in Arthur, Ontario. This role will be responsible for overseeing IT needs across all Amir Group locations. Our current infrastructure includes Microsoft Office 365 and Business Central. We are seeking a candidate with solid experience in similar environments who can manage server maintenance, desktop support & configuration, internet troubleshoot, and various IT-related activities across locations.


Responsibilities


  • Install and manage network infrastructure with a foundational understanding of TCP/IP, DHCP, DNS, LANs, WANs, VLANs, VPNs, and routers.
  • Diagnose and troubleshoot technical issues, including account setup and network configuration.
  • Research and identify solutions for software and hardware issues.
  • Run regular backups for network servers and desktops.
  • Provide desktop and user support for Microsoft Windows and Office 365.
  • Support employee training for IT-related tasks and new software.
  • Configure, deploy, migrate, and troubleshoot Windows Server, networking, printing, and related hardware/software.


Qualifications and Skills


  • Experience with Active Directory and Office 365 Administration is required.
  • Strong ability to work both independently and as part of a team.
  • Capability to handle multiple tasks and learn quickly.
  • Proficiency with Windows Server and desktop systems.
  • Understanding of firewall troubleshooting, switch management, VPNs, VLANs, etc.
  • Experience supporting backup solutions and centralized anti-virus management.
  • Familiarity with cloud-based software (Office 365, Azure).
  • Experience implementing SharePoint and OneDrive company-wide is an asset.
  • Bachelor’s degree in IT/Computer Science or equivalent work experience.
  • Education in a scientific or technical field is advantageous but not required.


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