Senior Manager of Operations

5 days ago

Mississauga, Canada BoomerangFX Full time

Why BoomerangFX?


BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the aesthetic medical industry. We serve specialized industry segments spanning dermatology, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.


Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution – this unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.


BoomerangFX is expanding rapidly across North America and international markets including Australia, Germany, France, the UK and Latin America with industry-leading technology that is helping to modernize private aesthetic healthcare practices.


About the Role:

We are seeking an experienced and dynamic Senior Manager of Operations and Finance to oversee and enhance our company's operational efficiency and financial performance. The ideal candidate will have a strong background in managing dashboards, KPIs, company-wide reporting, project management, vendor negotiations, and team leadership. This role demands a strategic thinker with excellent analytical skills, a keen eye for detail, and the ability to manage multiple priorities in a fast-paced environment.


Key Responsibilities:

  1. Performance Management & KPIs:
  • Develop, implement, and maintain comprehensive processes to monitor business performance
  • Identify, track, and analyze KPIs to drive operational efficiency and financial effectiveness.
  • Provide actionable insights and recommendations based on KPI analysis to senior leadership.
  1. Company-Wide Reporting:
  • Lead the preparation and distribution of regular operational reports to stakeholders.
  • Keep teams on track by ensuring their tasks are completed by deadlines.
  • Ensure accuracy, consistency, and timeliness of all reporting activities.
  • Develop and enhance reporting processes to improve clarity and decision-making.
  1. Project Management:
  • Oversee and manage multiple projects simultaneously, ensuring timely and successful completion.
  • Develop project plans, set timelines, and allocate resources effectively.
  • Collaborate with cross-functional teams to ensure project alignment with company goals.
  1. Vendor Negotiations:
  • Lead negotiations with vendors to secure the best terms and conditions.
  • Manage vendor relationships to ensure service quality and cost-effectiveness.
  • Continuously evaluate vendor performance and explore opportunities for improvement.
  1. Financial Analysis:
  • Support the Finance department with a variety of ad-hoc projects including evaluation of vendor costs, special projects, acquisition analysis and partnerships


Qualifications:

  • Bachelor's degree in Business Administration, Finance, Operations Management, or a related field. PMP certification is preferred.
  • 5+ years of experience in operations and finance management, with a proven track record in dashboard/KPI management, reporting, and project management.
  • Strong analytical skills with the ability to interpret complex data and make informed decisions.
  • Excellent project management skills, with a history of successfully leading and completing projects.
  • Proven experience in vendor negotiations and contract management.
  • Demonstrated ability to lead and develop a team, fostering a positive and productive work environment.
  • Advanced proficiency in MS Office Suite (Excel, PowerPoint, Word)
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with all levels of the organization.


Competencies:

  • Strategic Thinking: Ability to develop and implement effective strategies to drive business performance.
  • Analytical Skills: Strong ability to analyze data and provide insights to support decision-making.
  • Leadership: Demonstrated leadership skills with the ability to inspire and motivate a team.
  • Problem-Solving: Proactive in identifying problems and developing innovative solutions.
  • Adaptability: Ability to thrive in a fast-paced and dynamic environment.

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