technical support specialist – information technology

1 month ago


Brantford, Canada Brimich Logistics & Packaging Inc. Full time
  • Education:
  • Expérience: Education
  • Bachelor's degreeTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidentsScreening questions
  • Are you currently legally able to work in Canada?Experience
  • 2 years to less than 3 yearsHealth benefits
  • Dental plan
  • Health care planFinancial benefits
  • Registered Retirement Savings Plan (RRSP)
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 to 44 hours per week


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