front desk clerk, hotel
1 month ago
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 yearsWork setting
- Hospitality industry
- Hotel, motel, resortTasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer serviceComputer and technology knowledge
- Multi-line switchboard
- Database software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- InternetSecurity and safety
- Criminal record checkTransportation/travel information
- Public transportation is availableWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periodsPersonal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Team player
- Work Term: Permanent
- Work Language: English or French
- Hours: 40 hours per week
-
Front Desk Clerk/night Auditor
1 month ago
Mississauga, Canada Courtyard by Marriott Full timeAs a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by - Assisting guests efficiently, courteously and professionally at all times - Maintain a high level of service and hospitality - Promptly and effectively deal with guest concerns or issues and see all are met to...
-
Front Desk Clerk
1 month ago
Mississauga, Canada Courtyard Toronto MississaugaMeadowvale Full time**Description**: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by - Assisting guests efficiently, courteously and professionally at all times - Maintain a high level of service and hospitality - Promptly and effectively deal with guest concerns or issues and see all are...
-
Hotel Front Desk Agent
1 month ago
Mississauga, Canada Delta Hotels by Marriott Toronto Mississauga Full time**Description**: Marriott Hotel Experience an Asset in this role. You will be responsible to provide great customer service to our hotel guests. This means you will be involved in the welcome and greeting of our guests, check in and check out procedures. You will answer guest enquiries and provide assistance. You will take all incoming phone calls. We are...
-
Hotel Front Desk Agent
5 days ago
Mississauga, Canada Day's inn Toronto West Mississauga Full timeJob Overview: **Duties**: - Greet guests in a friendly and professional manner - Check guests in and out of the hotel - Answer phone calls and direct inquiries to the appropriate department - Assist guests with inquiries and provide information about hotel services and amenities - Handle guest requests promptly and efficiently - Process reservations and...
-
Hotel Front Desk- Full Time
1 week ago
Mississauga, Canada Best Western PLUS Toronto Airport Full timeHotel experience is a must. All applicants must be available to work weekdays, weekend and Statuary holiday which is required for this position One year of Front desk experience is the minimum for all applicants. Opera PMS system is a must have to be considered. Attention to detail when handling transactions, guest information and following PCI...
-
Front Desk Supervisor
3 days ago
Mississauga, Canada Delta Mississauga Full timeIn this important role, you will be the “go to person” for the Front Desk Team and Managers. You will lead the day-to-day activities for yourself and the team at the Front Desk delivering exceptional service goals for an outstanding hotel in the heart of Mississauga. Your responsibility is to ensure the smooth functioning of the Front Desk. Making sure...
-
Front Desk Agent
1 month ago
Mississauga, Canada Hilton Full timeA Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As a Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Front Desk Hotel Manager
1 month ago
Mississauga, Canada Radisson Toronto Airport West Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Staff accommodation available - Relocation costs covered by employer - Hotel, motel, resort **Tasks**: - Develop and implement policies and procedures for daily operations - Supervise staff - Conduct performance reviews - Conduct training...
-
Front Desk Hotel Manager
1 week ago
Mississauga, Canada Radisson Toronto Airport West Full timeEducation: - Expérience: **Education**: - Bachelor's degree - or equivalent experience **Work setting**: - Staff accommodation available - Relocation costs covered by employer - Hotel, motel, resort **Tasks**: - Develop and implement policies and procedures for daily operations - Supervise staff - Conduct performance reviews - Conduct training...
-
Front Desk Agent/night Auditor
2 months ago
Mississauga, Canada Four Points by Sheraton Toronto Mississauga Full timeJob Summary: We are seeking a friendly and professional Front Desk Clerk/Night Auditor to join our team. In this role, you will be responsible for providing exceptional customer service to our guests and ensuring the smooth operation of the front desk during the night shift. If you have a passion for hospitality and enjoy working in a fast-paced environment,...
-
front desk hotel manager
2 months ago
Mississauga, Canada Radisson Toronto Airport West Full timeEducation: Expérience: EducationBachelor's degree or equivalent experienceWork settingStaff accommodation availableRelocation costs covered by employerHotel, motel, resortTasksDevelop and implement policies and procedures for daily operationsSupervise staffConduct performance reviewsConduct training sessionsNegotiate with clients for the use of...
-
front desk hotel manager
2 months ago
Mississauga, Canada Radisson Toronto Airport West Full timeEducation: Bachelor's degreeExperience: 1 year to less than 2 years or equivalent experienceWork settingStaff accommodation availableRelocation costs covered by employerHotel, motel, resortTasksDevelop and implement policies and procedures for daily operationsSupervise staffConduct performance reviewsConduct training sessionsNegotiate with clients for the...
-
front desk hotel manager
1 week ago
Mississauga, Canada Radisson Toronto Airport West Full timeEducation: Expérience: EducationBachelor's degree or equivalent experienceWork settingStaff accommodation availableRelocation costs covered by employerHotel, motel, resortTasksDevelop and implement policies and procedures for daily operationsSupervise staffConduct performance reviewsConduct training sessionsNegotiate with clients for the use of...
-
Front Desk Supervisor
3 days ago
Mississauga, Canada Courtyard Toronto MississaugaMeadowvale Full time**Description**: **_ We are hiring a Front Desk Supervisor_** **_ We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing...
-
Front Desk Agent
2 months ago
Mississauga, Canada Day's inn Toronto West Mississauga Full timeHiring Front Desk Agent for Overnight Shift with at least one year Hotel Experience. Must be able to Check in, Check out a guest, make Reservations over the phone, Take Walk ins, Run the Night Audit and Balance the shifts account. Customer Service is very important. Need to hire a responsible person for Front Desk who performs all duties...
-
Night Clerk Supervisor
2 weeks ago
Mississauga, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
Front Desk Supervisor Can
3 days ago
Mississauga, Canada CY MississaugaMeadowvale Full time**_We are hiring a Front Desk Supervisor_** **_We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...
-
Night Auditor/front Desk Agent
1 week ago
Mississauga, Canada Delta Mississauga Full timeDescription: Must have Marriott Hotel Experience. This is a role for an individual who can stay up all night and work with confidence. A detail oriented person making good decisions in the moment as situations unfold. You will be responsible to provide great customer service to our hotel guests. This means you will be involved in the welcome and greeting of...
-
Night Audit Duty Manager
2 months ago
Mississauga, Canada DoubleTree by Hilton Hotel Hotel Toronto Airport West Full time**Job description** **Overview** Must be available for the night shifts on Thursday, Friday, Saturday. Must have Hilton OnQ experience. Manages all aspects of front desk operations for assigned shift. Work along with Front Desk Agents greeting all guests, assisting with check in/out process and handle all guest assistance concerns that come up during...
-
Night Audit Duty Manager
1 week ago
Mississauga, Canada DoubleTree by Hilton Hotel Hotel Toronto Airport West Full time**Job description** **Overview** Manages all aspects of front desk operations for assigned shift. Work along with Front Desk Agents greeting all guests, assisting with check in/out process and handle all guest assistance concerns that come up during shift. - Monitor performance and works with Front Office Manager on recommending corrective and/or...