customer service agent
4 weeks ago
- Work Term: Permanent
- Work Language: English
- Hours: 40 to 54 hours per week
- Education: No degree, certificate or diploma
- Experience: Experience an assetWork setting
- Rural area
- BusinessTasks
- Maintain and manage digital database
- Work with minimal supervision
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Provide customer service
- Plan and organize daily operations
- Investigate complaints and claims Computer and technology knowledge
- Microsoft Publisher
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Google Drive
- Adobe Acrobat Reader
- Electronic mail
- Google DocsTransportation/travel information
- Own transportationWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Ability to work independentlyPersonal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Judgement
- Ability to multitask
- Dependability
- Quick learner
- Accurate
- Adaptability
- Time management
- Accountability
- Due diligenceGovernment programs
- Recognized employerHealth benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefitsFinancial benefits
- As per collective agreement
- Registered Retirement Savings Plan (RRSP)Other benefits
- Free parking available
- Parking available
- Travel insurance
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