user support technician

1 month ago

Toronto, Canada Perfect Level Construction Inc Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
  • or equivalent experienceWork setting
  • Computer hardware or software retailer/wholesaler
  • Startup company
  • Help desk
  • Construction company
  • General office
  • Office buildingTasks
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Participate in the redesign of applications and other software
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidentsComputer and technology knowledge
  • IBM AS/400
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Presentation software
  • Communication software
  • 3D graphic software
  • Software development
  • Quick Books
  • SpreadsheetArea of work experience
  • Quality assurance or controlArea of specialization
  • Project managementWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • SittingHealth benefits
  • Dental plan
  • Health care plan
  • Vision care benefitsFinancial benefits
  • As per collective agreement
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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