User Support Technician

1 week ago

Toronto, Canada Joshi Inc. Full time

**Education**: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

**Experience**: 1 year to less than 2 years
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties Screening questions
Do you have previous experience in this field of employment?

**Work Term**: Permanent

**Work Language**: English

**Hours**: 30 hours per week

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