Client IT Service Analyst
2 weeks ago
Job Information
The Client IT Service Analyst is one of several Client IT Service Analysts responsible to provide rapid response remote technical support to all workstation and network users within the Technology Service Centre (TSC) mandate across all Government of the Northwest Territories (GNWT) departments, boards, and agencies in all regions.
The Client IT Service Analyst is the first point of contact for the GNWT, and they are responsible for returning the client’s operational condition as quickly as possible. They must decide at that moment how to best resolve the issue and follow through in a professional and positive manner.
Typically, the above qualifications would be attained by:
A bachelor’s degree in computer science or information systems with one year of related experience in the IT industry.
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