user support technician

1 month ago


Stellarton, Canada WEARWELL GARMENTS LIMITED Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 yearsTasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer serviceSupervision
  • No supervision responsibilityComputer and technology knowledge
  • Internet
  • Desktop applications
  • HTML editing software
  • Web service design
  • MS Office
  • MS WindowsHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefitsFinancial benefits
  • Group insurance benefits
  • Life insuranceOther benefits
  • Free parking available
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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