application support analyst

3 weeks ago


Edmonton, Canada AutoCanada Inc. Full time
  • Education:
  • Expérience: Education
  • Bachelor's degree
  • or equivalent experienceWork setting
  • Office buildingTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer serviceComputer and technology knowledge
  • Internet
  • Desktop applications
  • Software developmentTransportation/travel information
  • Willing to travelWork conditions and physical capabilities
  • Fast-paced environment
  • Tight deadlines
  • SittingPersonal suitability
  • Excellent oral communication
  • Organized
  • Ability to multitask
  • Time managementScreening questions
  • Are you currently legally able to work in Canada?Experience
  • 3 years to less than 5 yearsHealth benefits
  • Dental plan
  • Health care planFinancial benefits
  • Bonus
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week


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