user support technician

3 weeks ago


Toronto, Canada National Employment and Consulting Inc. Full time
  • Education: Bachelor's degree
  • Experience: 1 year to less than 2 yearsTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficultiesSecurity and safety
  • Basic security clearanceWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasksPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent written communication
  • Judgement
  • Team player
  • Time managementOther benefits
  • Free parking available
  • Other benefits
  • Parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week


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