user support technician

6 months ago


Oakville, Canada Web World IT Services Ltd Full time
  • Education:
  • Expérience: Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operationsCertificates, licences, memberships, and courses 
  • Associate Computing Professional (ACP)
  • Cisco certified network associate
  • IBM Certification
  • Network+ CertificationComputer and technology knowledge
  • Unix
  • JavaOS
  • Networking security
  • Servers
  • .NET
  • C#
  • C++Security and safety
  • Criminal record checkWork conditions and physical capabilities
  • Fast-paced environment
  • Tight deadlinesPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • InitiativeScreening questions
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?Experience
  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 hours per week


  • Oakville, Canada Web World IT Services Ltd Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice...


  • Oakville, Canada VVR Technologies Inc Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...


  • Oakville, Canada Sara Tech Full time

    Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Oakville, Canada Sara Tech Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Oakville, Canada Paul Gupta & Associates Full time

    Education: - Expérience: - **Education**: - College/CEGEP - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...


  • Oakville, Canada Sara Tech Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - Computer science **Work setting**: - Willing to relocate **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced -...


  • Oakville, Canada Zirkel Technologies Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Oakville, Canada Paul Gupta & Associates Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Oakville, Canada Web World IT Services Ltd Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Oakville, Canada Zirkel Technologies Inc. Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to...


  • Oakville, Canada Web World IT Services Ltd Full time

    Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Oakville, Canada Paul Gupta & Associates Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...


  • Oakville, Canada SMART AND SAVVY IT SERVICES CORP. Full time

    Education: - Expérience: - **Education**: - College/CEGEP - or equivalent experience - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide business systems, network and Internet support to users in response to identified...


  • Oakville, Canada SMART AND SAVVY IT SERVICES CORP. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide business systems, network and Internet support to users in response to identified difficultiesSet up...


  • Oakville, Canada SMART AND SAVVY IT SERVICES CORP. Full time

    Education: Expérience: EducationCollege/CEGEP or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee...


  • Oakville, Canada Aplin Martin Full time

    Aplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical...

  • Help Desk Technician

    4 weeks ago


    Oakville, Ontario, Canada web tech pro Full time

    About the RoleWe are seeking a highly skilled Help Desk Technician to join our team as a Network Support Specialist. In this role, you will be responsible for providing technical assistance and support to users experiencing difficulties with computer systems, networks, and other technology-related issues.Key ResponsibilitiesRespond to user inquiries and...


  • Oakville, Ontario, Canada Siemens Energy Full time

    About the RoleThe Siemens Gamesa Renewable Energy Limited is seeking a highly motivated and skilled Wind Turbine Technician to join their team. As a Wind Turbine Technician, you will be responsible for performing technical tasks, such as basic commissioning, integration of components, and maintenance jobs, both on-site and remotely.Your key responsibilities...

  • Helpdesk Technician

    2 weeks ago


    Oakville, Canada Perseus Group, Constellation Software Full time

    **Perseus Group - **It’s the home of dozens of industry leading brands across multiple vertical markets. **IT Helpdesk Technician** - **GTA/Kitchener/Waterloo - Oakville, Full Time, Hybrid role**_ **Position Summary**: **Responsibilities**: - Technical support of hardware and software issue - Ticket creation, categorization, prioritization, and...

  • Shop Technician

    3 months ago


    Oakville, Canada Levitt Safety Full time

    Levitt-Safety is currently recruiting a Shop Technician to inspect and maintain fire and life safety equipment such as extinguishers, cylinders, breathing apparatus, and other equipment that keeps our customers in the Oakville area safe every day. About the Role Based primarily in our shop in Oakville, you will be provided full training to support our...